Assistant ICT Infrastructure Specialist (AIISO) at University of Nairobi Enterprises and Services (UNES)

UNES/HEALTHIT / AIISO/02/20241 POSITION:

The Assistant ICT Infrastructure Support Officer (AIISO) is part of a multi-disciplinary technology team at HealthIT and serves as the technical focal person to the Ministry of Health (MOH) ICT Infrastructure management as supported by USAID through the HealthIT project. The incumbent will work with the national Division of ICT, Department of Health Informatics and County Departments of Health and ICT to ensure adequate planning, deployment, monitoring, maintenance, and optimization of ICT assets under the purview of HealthIT.

The Duties and Responsibilities for this role will include;

• Review and appropriately apply industry standards in the relevant technical areas of support as Data Centers and the environment, Networks (wired and wireless), Servers, User devices, security and capacity strengthening.
• Work with the MOH at all levels to ensure data and infrastructure security by monitoring threats and security vulnerabilities on the systems
  • Develop and implement response plans for various types of threats and attacks in a timely manner
  • Report any vulnerabilities, threats, critical alerts to the MOH and HealthIT
  • Management.
  • Ensure availability of the ICT infrastructure at facility and MOH levels including network routers, switches, wireless access points
  • Ensure proper routing and switching (VPNs, APNs,) and broadband networks
• Provide technical support to the Data Centre managers at MOH Afya House, Afya Annex and the counties to ensure clean power, cooling and fire suppression
• Ensure reliability of systems and networks by monitoring, running tests, and troubleshooting while maintaining high system availability
• Learn and develop skills to keep abreast with new technologies
• Leverage knowledge and contribute to proper knowledge management within the project
• Contributes to team effort by accomplishing related goals as needed.
• Develop and maintain both user and technical documentation for systems
• Facilitate capacity building
• Perform any other tasks as may be assigned

JOB SPECIFICATIONS:

• Degree in Computer Science, Computer Engineering, Information Technology, Telecommunications, or Equivalent
• At least 2 years work experience with at least 1 year in a USG funded project in a similar capacity
• Good understanding of USG rules and regulations
• Good organizational and time management skills
• Team Player
• Good analytical and problem-solving skills
• Good interpersonal and communication