Assistant Manager, Facilities at I&M Bank

Job Description

The role holder will:

• Support effective management, maintenance, and optimization of the Bank’s Capital Buildings by coordinating facilities management operations and workplace services to ensure safe, efficient, compliant, and well-maintained facilities.
• Support the delivery of maintenance, refurbishment, and capital improvement projects, while ensuring compliance with statutory, health and safety, fire safety, environmental, and internal governance requirements.
• Support strategic space planning and workplace enhancement initiatives through the assessment of accommodation requirements, optimization of space utilization, and preparation of reports to inform operational and business decisions.
• Collaborate with internal and external stakeholders in delivering facilities management services and projects that protect the Bank’s assets, enhance employee experience, and support business continuity and organizational growth.

Roles & Responsibilities

• Facilities Management & Workplace Enhancement; Manage facilities operations across the Bank's capital buildings, including maintenance programmes, workplace enhancement initiatives, asset performance monitoring, and capital improvements. Prepare and maintain technical reports, records, and documentation to support operational efficiency and informed decision-making.
• Space Planning & Workplace Optimization; Prepare space utilization, occupancy, and planning reports to support workplace optimization, accommodation requirements, and strategic growth initiatives.
• Architectural Planning & Design Support; Support the preparation and review of architectural designs, construction documentation, technical specifications, and layout plans to ensure compliance with Bank standards, statutory requirements, and operational needs.
• Projects, Consultants & Contractor Coordination; Coordinate consultants, contractors, and service providers to ensure effective delivery of maintenance, refurbishment, and capital building projects.
• Building Services Commissioning; Coordinate and verify the commissioning and performance of building systems, including HVAC, electrical, plumbing, ICT, CCTV, access control, fire detection, alarms, and related services.
• Construction Supervision & Quality Assurance; Conduct site inspections, monitor workmanship, manage snagging processes, and verify compliance with approved designs, specifications, quality standards, and statutory requirements.
• Contract Administration & Cost Management; Review BoQs, valuations, payment applications, variation orders, and cost appraisals, and provide technical recommendations to support contract administration and cost control.
• Compliance & Risk Management; Ensure compliance with health and safety, fire, environmental, building, and internal governance requirements across the capital buildings portfolio.
• Stakeholder Management; Build and maintain effective relationships with internal stakeholders, consultants, contractors, landlords, regulators, and service providers to support the efficient delivery of facilities management and capital building projects.

Job Specifications:

Academic and Professional Qualifications:

• Bachelor's Degree in Architecture, Building Science, Construction Management, Facilities Management, Civil Engineering, Building Economics, or a related Built Environment discipline from a recognized institution
• Registered Architect or Graduate Architect with the Board of Registration of Architects and Quantity Surveyors (BORAQS) or equivalent professional body.
• Membership in a relevant professional association such as: Architectural Association of Kenya (AAK), Institute of Construction Project Managers of Kenya (ICPMK), International Facility Management Association (IFMA).
• Certification in Facilities Management, Project Management, or Occupational Health & Safety will be an added advantage.

Work Experience:

• Minimum of 4 to 6 years' relevant experience in architecture, facilities management, construction project management, workplace planning, or building operations within a corporate, institutional, commercial real estate, or banking environment.

Key Competencies:

• Cost estimation, budgeting, and financial analysis procurement processes, and contract administration. Strong negotiation and contract management skills.
• Budgeting & Reporting: Ability to develop and manage annual maintenance budgets, track expenditures against forecasts, and produce concise, data-driven reports.
• Construction project planning and project management. Building maintenance planning and lifecycle asset management.
• Valuation of work, payment certification, and invoice verification. Quality assurance, site inspections, and compliance monitoring.
• Knowledge of construction methods, building services, materials, and specifications.
• Knowledge of occupational health and safety (OSHA), building regulations, and statutory compliance. In-depth knowledge of local fire-safety regulations, HSE best practices, and ability to interpret technical inspection reports.
• Technical Knowledge: Familiarity with building services (HVAC, electrical, plumbing), A/V systems (video-conferencing hardware, cabling standards), and fumigation/risk-mitigation procedures.
• Communication & Collaboration: Excellent verbal and written communication to liaise with landlords, external agencies, and internal teams; ability to brief senior leadership on facilities-related issues.