Assistant Manager – Performance Management at Kenya Revenue Authority (KRA)

Job Purpose 

The role holder will implement performance management policies, procedures and processes under the guidance of Manager, Performance Management to promote and agile high performance culture.

Key responsibilities/Tasks/ Duties

• Facilitating dissemination of information on performance management process, procedures and policies.
• Assisting staff in Performance Contracting, target setting and identification of performance measures
• Ensuring staff and line managers hold discussions to manage and monitor performance.
• Preparation of performance management training and sensitization programmes.
• Reviewing performance improvement plans reports.
• Participate in performance validation and prepare reports.
• Train / sensitize staff on performance management and appraisal processes.
• Prepare and submit performance reports
• Attending to staff queries on performance contracting and appraisal
• Reviewing performance contracts and performance evaluation to ascertain quality and objectivity
• Facilitate the identification of performance improvement initiatives.
• Vision of logistical and documentation services to the moderation/ validation committees.
• Preparation of monthly, quarterly and annual reports for their sections/units.

Academic qualifications

• University Degree in HR or a Post Graduate Diploma in HR Management

Professional Qualifications / Membership to professional bodies

• Membership to a relevant professional body.
• Previous relevant work experience required
• Minimum four (4) years’ experience in Human Resource Management of which one (1) should be at Supervisory Level
• Experience of performance management in a progressive organization is desirable

Knowledge, Skills & Abilities

• Strong client focus with ability to build good relationships influence and network
• Strong communication skills and ability to work effectively with multiple stakeholders
• Change management skills and experience in driving a high performance culture
• Willingness to work in an agile environment while adapting agile work principles. Must be at ease with rapidly changing deadlines

Competencies Required

• Planning and organizing skills
• Communication skills
• Analytical skills
• Problem solving skills
• Interpersonal relations skills
• Report writing skills
• Customer orientation
• Technological awareness
• Innovation and creativity
• Seeing the big picture
• Delivering at pace