Assistant Manager, Research at Kenya Tourism Board

REF NO - KTB/05/2023

Key responsibilities

• Assist the Manager in developing and implementing KTB’s Research strategy, policies, mission and vision.
• Supervise the collecting, data entry, filtration, analysis and dissemination of international arrivals.
• Prepare the Research budget for approval.
• Monitor and evaluation of marketing performance.
• Ensure timely and efficient implementation of Research strategy and Annual Work Plan (AWP) and ensure that departmental performance targets are set and achieved.
• Implementing policies to ensure that Research is effectively used to support the business objectives of KTB to increase productivity and increase results in order to ensure internal and external customer satisfaction and ensure seamless interdepartmental linkages.
• Identify process improvements in Research that reduce cost, improve quality and allow for the more efficient usage of organizational resources.
• Implement Quality Management System within the Research unit.

Key Qualifications and Experience
The ideal candidate must possess the following:

• Six (6) years’ relevant experience.
• Bachelor’s Degree in Research Applications, Mathematics, Statistics & Economic or its equivalent.
• Master’s Degree Research Applications, Statistics, Economic, Business Administration or its equivalent.
• Certificate in project management, monitoring and evaluation or any relevant field
• Management course lasting not less than four (4) weeks from a recognized institution
• Proficiency in Computer Applications.
• Membership of a relevant Professional Body.
• Demonstrated merit and ability as reflected in work performance and results.