Assistant Manager – Resiliency at DIB Bank Kenya Limited (DIBBKE)

Job Purpose
This role is responsible for supporting the bank’s ability to anticipate, prepare, respond, and recover from disruptive events while ensuring compliance with regulatory expectations. The role holder will oversee the development, implementation, and continuous improvement of operational resilience strategies.

Key Responsibilities
Business Continuity & Operational Resilience

• Establish and maintain BCP policy and processes.
• Keep up to date with regulations and guidelines specific to business continuity management.
• Recommend improvements and updates to policies, standards, and procedures.
• Ensure alignment and integration of business continuity management across all business units.

Risk Assessment & Business Impact Analysis

• Conduct thorough risk assessments to identify potential threats and vulnerabilities to the organisation’s operations, systems, and infrastructure.
• Coordinate the business impact analysis process within the bank to identify critical business functions.
• Assess the potential impact of disruptions and help determine the necessary steps to maintain business continuity.
• Support the identification and minimisation of operational risks.

Continuity Planning & Disaster Recovery

• Collaborate with cross-functional teams to ensure the development and testing of business continuity and disaster recovery plans.
• Ensure continuity plans for critical business functions and systems are updated based on evolving risks and business needs.
• Identify areas for improvement in operational resilience practices using lessons learned from testing, incidents, and risk assessments.

Crisis Management & Incident Response

• Support the management of risk events and incidents.
• Coordinate response efforts to minimise operational disruption.
• Third-Party Risk Management
• Support the business in recommending appropriate resilience and continuity frameworks for managing third-party relationships.

Training, Reporting & Communication

• Design training programmes to promote business continuity awareness and ensure compliance.
• Report regularly on programme status and improvements.
• Provide regular reports to senior management, BCMP Team, CMT, and the board on operational resilience, risks, incidents, and continuity plan effectiveness.
• Ensure all documentation related to resilience and continuity, including self-assessments, policies, procedures, and plans, is current and accurate.
• Ensure resilience and continuity documentation is effectively communicated to relevant stakeholders.

Job Specification
Education

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• Professional certification in MBCI/CBCP/BCI-MBCI, DRII-CFCP, ISO 22301, CBCM, or EC-Council Disaster Recovery Professional (EDRP).

Training & Skills

• Operational Risk Management.
• Business Continuity Management.
• Information Technology.

Work Experience

• Minimum of five (5) years’ Business Continuity and Disaster Recovery experience, four (4) of which should be in Risk Management.

Competencies

• Engage the Customer.
• Act with Ownership.
• Empower to Decide.
• Maintain Transparency and Communicate to Share.
• Share Knowledge and Work as One.