Assistant Manager- System Administration at Kenya Revenue Authority (KRA)

Job Summary

Responsible for planning, installation, configuration and management of systems and applications software at secondary and DR sites.

Key Responsibilities

• Develops and regularly reviews guidelines and methods for the installation and management of the operating systems and applications in secondary and DR sites.
• Installs, configures and maintains systems and utility software.
• Performs systems monitoring and takes corrective actions
• Performs troubleshooting as required and leads problem-solving efforts including engaging vendors and other support personnel and/or organizations.
• Develops system and application implementation plans, customises scripts and testing procedures to ensure operational reliability.
• Develops and implements procedures to maintain systems security and protect systems from unauthorized use and user abuse as per security policy.
• Develops procedures, programs and documentation for backup and restoration data, applications and configuration settings.
• Oversees backups, testing of backups and restoration of data and services.
• Implement security controls in systems/applications thus ensuring confidentiality and integrity of data.
• Participate in the formulation of IT policies, practices and procedures
• Participate in the formulation of IT policies, practices and procedures
• Works closely with Assistant Manager, systems administration at Primary site to ensure business services continuity.
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Academic and Professional Qualifications 

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.

Professional Qualifications 

Required Certification

• Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Certified Engineer

The following certifications will be an added advantage:

• IT Governance e.g. COBIT 5 or ITIL
• PRINCE2
• Web Application Servers i.e. Tomcat and JBOSS, Web Logic
• Virtualization software training i.e. VM Ware, Citrix, Hyper-V

Relevant Work Experience

• Have at least Four (4) years working experience in Unix and Windows operating systems in a busy environment, with at least one (1) year at supervisory level.
• Experience in administration of SAN switches, servers and associated technologies.

Technical Skills Required   

• Ability to manage large systems installations including mix of Operating system, databases and applications
• Ability to secure installations including planning for and ensuring business continuity.
• Ability to manage SAN systems.
• Ability to administer leading e-mail systems

Competencies Required       

• Excellent listening and communication skills
• Be proactive with good analytical and problem solving skills
• Good team player
• Ability to pay attention to details
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision
• Report writing skills