Assistant Relationship Manager, Corporate Legal at SBM Bank

JOB SUMMARY:

Business development role to offer bank products and custodial services to corporate Legal, institutional clients, high net worth individuals and investment groups; whilst ensuring that the customers are retained profitably.

KEY RESPONSIBILITIES:

Strategy - 30%

• To implement strategies towards targeting of Corporate Legal, financial institutions for the purpose of acquiring liabilities, assets and non-funded income lines et al,
• To ensure adequate customer retention strategies are employed to attain growth from existing customers.
• To implement strategies towards the growth

Business Development - 45%

• To ensure efficient database relationship management for both prospective and existing business,
• To ensure implementation of the relationship management policy and procedures for Corporate Legal, institutional banking - financial institution clients.
• Creating sustainable business pipeline and conversion into business covering corporate Legal and institutional clients, HNIs and investment groups.
• To attend Corporate banking functions and constantly expand, network within those institutions,
• To offer advisory services to the same clientele related to cash management and investment options,
• To review positions with existing Legal firms with an aim of cross selling and wallet sizing within the firms.
• Sector performance & analysis: Should maintain relevant reports and data of existing Businesses as well as keep up-to-date on developments in the said markets.
• Constant research on the economic atmosphere with regards to the various sectors in the industry.

Compliance - 10%

• Ensure compliance with both internal and external regulatory requirements,
• Working closely with risk and compliance units to ensure effective controls to mitigate against business risks associated with banking,
• Developing and continuously reviewing business operational policies and procedures ensuring their compliance,
• To ensure strict compliance with the various local laws, jurisdictions, bank risk standards and custodial services policy guide as regulated by RBA & CMA.

Human Resource - 10% 

• Assist the team with reports needed,
• Develop career growth and personal development plan for self.

Other - 5%

• Safeguard and promote the bank’s image with the general public.

KEY RELATIONSHIPS:

Direct Reports to this Position;

• Senior Officers

KEY COMPETENCIES:

Knowledge; Skills and Experience required for this Role

• University Degree from a recognized institution, Second Class Honours (Upper Division).
• Possession of a post graduate degree or professional qualification.
• Minimum 3 years’ experience in Relationship Management and two years in Banking operations with a strong emphasis on service delivery.
• Possess Public Relationship skills in both formal and social gatherings and ability to establish and maintain effective working relationship with those interacted with in the course of carrying out duties.
• Must possess sound knowledge of Bank products.

Competencies for this Role

• Emotional Intelligence; Dynamic, individual with the ability to work under pressure,
• Excellent selling skills,
• Strong networking skills, for both internal and external networks,
• Relationship Management skills with excellent Human Relations skills, communication skills and interpersonal skills,
• A passion for performance, building team play, and achievement in a competitive and dynamic environment,
• Hardworking, strategically minded individual with excellent leadership, organizational, and planning skills,
• Commercial awareness and customer focus,
• Pleasant, honest outgoing, well groomed and self driven.

Problem Solving

• Analytical,
• Self Driven,
• Professionalism,
• Innovation.