Associate Manager, Optimization, In-line Chlorination at Evidence Action

Responsibilities

Program Optimization

• Develop comprehensive technical documentation outlining ILC device specifications, installation guidelines, troubleshooting protocols, performance metrics, etc.
• Facilitate knowledge-sharing sessions, including lessons learned from device installations and maintenance challenges, between teams in India, Malawi, Uganda, Kenya, and other potential countries.
• Work closely with program teams to plan and execute tests of various versions of the ILC device under diverse conditions, including different water pressures and flow rates.
• Work with the leadership teams to create a long-term roadmap for the ILC device and program, ensuring it contributes to safe water access at scale.

Data Collection, Analysis & Reporting

• In collaboration with the monitoring, learning, and evaluation (MLE) team, refine key performance indicators (KPIs) and develop and maintain a structured database for organizing and analyzing collected data related to device performance, system pressure, frequency of maintenance interventions, etc.
• Provide clear, actionable insights based on analysis to guide program decisions and technical improvements.
• Communicate regularly with country and broader Safe Water Now (SWN) program teams to report on the status of device performance, and implications for cost-effectiveness.
• Present technical findings and recommendations to relevant stakeholders, for strategic decision-making, including non-technical audiences and external partners. 
• Work with Procurement and Program Finance teams to understand the cost drivers of device design and installation processes. 

Continuous Improvement & Innovation

• Use performance data to create feedback loops that inform system improvements.
• Develop a roadmap for ongoing device improvements including plans for reducing production and maintenance costs, enhancing device durability, making the ILC device easier to manage with minimal technical expertise, etc. 
• Collaborate with the Innovations team on new developments in chlorination technology and water treatment solutions.
• Develop and maintain and issue logs. 
• Explore and test other point-of-use or in-line water treatment technologies that could complement or replace existing systems in certain contexts.

Requirements

• Bachelor’s degree.
• Ability to use data to inform technical decisions and improve program performance.
• Strong analytical, presentation, and communication skills including ability to compile and disseminate technical reports.
• Willingness to travel up to 30% of the time domestically to (Western Kenya) or within any other Africa country and internationally.
• Comfortable simplifying complex technical processes and communicating them to non-technical audiences.

Other Desired Requirements

• Degree in water engineering, environmental and biosystem engineering, or a related technical field.
• Experience providing technical and advisory services to governments, NGOs, and other stakeholders in the development sector (preferably Water/WASH), especially in low- and middle-income countries (LMICs).
• A robust technical background with a minimum of 5-7 years of hands-on experience in water projects with a focus on programmatic learning and development, and field-based problem solving is highly desirable.
• Proven track record in designing and evaluating device performance under various conditions and proposing technical solutions to ensure sustained functionality.
• Knowledge of chlorination devices.