Associate Program Officer, OVC Case Management at Christian Health Association of Kenya (CHAK)

Reporting to the OVC program Coordinator the key duties and Responsibilities:

Project implementation and technical support – 45%

• Provide effective field level coordination and technical support in planning and implementation of case management approach in a timely and cost-effective manner to meet project objectives.
• Provide mentorship and technical support to LIP on Case Management Process, ensuring that OVC achieve benchmarks for graduation and transition
• Support in the development and operationalization of Case Management SOPs and SOW with the LIPs, Communities and OVC households
• Operationalize case management at the point of service delivery by ensuring there is a robust capacity building plan for LIP, Community Case workers and Households
• Ensure integration of all components into Case Plans (Healthy, Schooled, Stable, Safe) informed by existing case management programming protocols and tools
• Effectively coordinate LIPs to ensure adequate work force of case workers and household participation in case management
• Ensure the development, implementation and monitoring of case household level case plan achievement and interventions to address the gaps
• Ensure timely benchmark assessments for children, and their families to inform reporting and graduation of households that meet their benchmarks.
• In liaison with the OVC project Coordinator and the HES officer support the continuous assessment of capacity gaps and ensure capacity building activities to LIP is conducted in accordance with the action plans
• Coordinate with other project teams to ensure that the LIPs have the capacity to develop and
  monitor individual case plans for OVC.
• Work closely with the HES program officer to ensure that all services provided in the different
  domains are captured in the case plans and monitoring done towards benchmark achievements.

Monitoring, Evaluation, Reporting & Learning – 30%

• Work with the Monitoring Evaluation & Learning (MEL) unit and LIP to Improve data management
  for OVC and their caregivers; ensure availability of case management data tools, timely data entry
  to CPMIS, DATIM
• Mentor/work with LIP to provide timely age appropriate and quality services to OVC and their
  households
• Support in the development of capacity building package for LIP/community workforce (VCO,
  CHVs,)
• Work with LIP to ensure case management documentation and reporting (including tracking and
  monitoring services provided to OVC on monthly basis)
• Work with LIP to strengthen the use of service directory at the LIP level to ensure OVC access
  required services.
• Support the development of key project documents, including timely annual work plan, periodic
  and adhoc donor and organization progress reports
• Provide technical support & oversight to LIP to ensure that they submit timely and high-quality
  periodic reports to aid internal reflections that inform identification of emerging priorities, risks
  and for decision making.
• Collate and synthesize relevant project information and provide timely feedback. Regularly check
  quality of data generated from the LIP.
• Collaborate with the M&E officer to ensure accuracy and timeliness of reports using CPIMS
• Work with LIP to identify best practices, success stories etc. for documentation and learning.

Advocacy, Networking & partnerships – 20%

• Identify specific stakeholders and guide County /sub county and Ward engagement, including
  keeping an updated directory of stakeholders/services in respective Counties
• Provide oversight support to LIP to ensure meaningful engagement and participation in
  stakeholder forums
• Participate in relevant stakeholder forums to ensure visibility of the project.
• Support LIPs to coordinate with other service providers in the community for complementarity.
• Establish a referral tracking platform for all stakeholders working with vulnerable children
• Participate in county and sub county OVC technical working groups and advocacy working groups

Other – 5%

• Perform any other duties as may be assigned by the supervisor or designee from time to time
• Attend weekly devotions.

Qualifications and Requirements:

• Bachelor’s degree in social sciences, public health, community development, project planning and
  management or relevant field or Diploma in Social sciences, public health, Community
  Development, project planning and management or relevant field with over 5 years work
  experience.
• Certificates in related training courses including; HIV/AIDS management, OVC care and
  programming, psychology and counselling, case management and behavior change
  communication.
• At least 5 years’ experience in implementation of case management in OVC Program in HIV/AIDS
  project.
• Computer literate, good use of MS office packages (MS Word, Ms Excel, Ms PowerPoint, Ms Outlook, Internet)
• Extensive knowledge of generally acceptable professional social and community work principles and practices.
• Experience and proficiency in working with the government including MOH, DCS and other partners in the community in an effective and culturally competent manner.
• Ability to anticipate, prioritize and manage multiple tasks with keen attention to details and follow through to meet firm timelines
• Good communication and interpersonal skills
• High level of personal integrity and confidentiality
• Conversant and adherence to child safeguarding policy
• Proven decision making and advocacy skills
• A team player and ability to work under minimum supervision.