Branch Manager at Trident Insurance Company

Trident Insurance Company Limited is incorporated in Kenya and licensed to transact General Insurance business. It was licensed and began full operations in 1982. Trident Insurance has a team
of highly qualified, dynamic and experienced staff who offer professional and personalized insurance services efficiently. Our operations are run on a customized automated systems to provide effective services to the Trident Clientele. We pride ourselves of strong asset base and unique countrywide branch network; ensuring convenient service delivery and superior quality service.  

Trident envisages of becoming a highly reputable Insurer and market leader in service offering with professionalism and integrity.  We strive to achieve this by being a customer-oriented company,
thus enabling us to achieve our main goal - Leading Insurance in Africa.  Since inception, Trident has earned the reputation of being a reliable insurance company and continues to offer tailor made products and services to our clients. 

Trident Insurance Company Limited seeks to recruit qualified, competent, result-oriented individuals to fill the following vacant positions: 

JOB REF TICL/001/2024  

Job Purpose

Reporting to the Head Sales & Marketing, the Branch Manager will be responsible for Business  Development and Marketing of General Insurance Business and ensure branch growth,
development and profitability by effective implementation of company procedures and guidelines to meet company objectives hence grow production levels. 

Job specification

• Meet production level targets for the branch 
• Identify new marketing initiatives through designing marketing and sales strategies.
• Ensure all risk assessments and decisions are made on acceptability and costing 
• Document all claims reported and forward them to the head office to be processed
• Ensure premium collections as per set targets
• Ensure a business mix of 60:40 at the branch level 
• Implement strategies to ensure retention of current business as per set targets 
• Grow new branch business through the recruitment of brokers and agents to grow  sales
• Perform market and public relations activities to create business awareness
• Direct involvement in business follow ups for existing clients and making decisions  on renewal terms to apply based on past performance
• Research on any new issues or regulations to ensure that the branch is in line with current market developments and best practices
•  Issue new insurance policies and renewal of existing policies as need arise 
• Maintain communication to agents, brokers, and other stakeholders so as to obtain further market information, quote rates or explain the company’s underwriting policies 
• Specify conditions being imposed on different types of policies
• Manage branch resources and equipment to minimize operational costs 
• Oversee branch activities in accordance with the TICL policies
• Requisition for stationery supplies and other equipment 
• Represent the company in case of any meetings/functions held in the local area
• Prepare and send reports promptly to the Head Office and give updates of the  business status

Person Specifications, Skills & Competencies

For appointment to this position, a candidate must have: 

• Bachelor’s Degree in a Business-related field from a recognized institution;
• Master’s degree in business management (as an added advantage) 
• Professional qualification in insurance field; AIIK, ACII or Diploma – IIK an added advantage,  
• Professional qualifications in CPA, CFA, ACCA or ACA will be an added advantage
• Minimum of five (5) years’ relevant experience.  
• Proficient in Microsoft office suite.  
• Work management skills  
• Good Management and supervisory skills  
• Excellent customer service skills  
• Negotiation skills  
• Time management skill & Excellent communication skills