Chipper Cash is a financial technology company serving more than five million customers across the African continent. In 2018, Chipper Cash revolutionized moving money in Africa with the introduction of fee-free transfers for personal payments-providing a frictionless way to send and receive money cross-border and enabling financial inclusivity across the continent. Since then, Chipper has increased its product suite by offering personal investment products and business solutions, and expanded its reach into the US. Led by co-founders Ham Serunjogi and Maijid Moujaled, Chipper Cash is focused on its mission to provide the most trusted and accessible financial services for people living in Africa and beyond.
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As a Brand Manager at a fast-growing early-stage company, you will have the opportunity to create a massive impact; on the company, on the product, and, most importantly, on the lives and livelihoods of our users.
We are a small team. You will be encouraged to engage in decision making that will establish the culture of design at Chipper Cash. There will be leadership roles available to early hires as the company continues to expand.
Enjoy working from home? Coffee-shops? Co-working spaces? Pick any of the above! Our team is fully remote.
We have a product team culture centered on open-communication, honest feedback, and personal responsibility. You will not be micromanaged.
The Chipper team is truly global – on a daily basis, you might be interacting with team members in San Francisco, Los Angeles, New York City, London, Brazil, Accra, Lagos, and Nairobi.
What You Should Have
Lead consumer insights for the global marketing team, becoming the ‘expert’ on consumer desires and behaviors in all our core markets (both African and Western)
Engage stakeholders (primarily marketing and strategy teams) to understand their business questions and articulate research needs, and advise on the trade-off between precision, scope, time, and cost
Translate research needs into relevant, actionable research questions and propose project execution plans
Conduct research (both DIY and with vendors) using both qualitative and quantitative research techniques, working within budget constraints
Synthesize research findings and communicate/share out relevant output to the stakeholders
Drive insights widely through the organization, including training and developing teams
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