Business Analyst II at Habitat for Humanity International

• Habitat for Humanity International (HFHI) is seeking a Business Analyst II. The Business Analyst (BA) II serves as a key liaison between business stakeholders and IT teams, bridging the gap between business needs and technology solutions, supporting technology-driven business transformation. This role will analyze business processes, gather requirements, and collaborate with cross-functional teams to ensure the successful implementation and optimization of systems that support our global operations. A keen attention to detail, analytical mindset, and strong communication skills are essential.

Essential Duties:

• Work closely with customers to understand business processes, identify pain points, and define requirements for system improvements, ensuring alignment with organizational goals.
• Elicit, analyze, and document functional and technical requirements for system enhancements and implementations, ensuring clarity and feasibility.
• Analyze and evaluate existing and proposed systems, devising or modifying processes to solve business problems and improve efficiency.
• Work with cross-functional teams to design and implement technology solutions that align with enterprise architecture and platform standards.
• Develop and execute test cases, coordinate user acceptance testing (UAT), and ensure system functionality meets business needs.
• Provide training and support to customers, ensuring smooth adoption of new systems and processes.
• Ensure business processes and system configurations comply with data security policies, regulatory requirements, and industry best practices.
• Support cross-functional projects and initiatives, contributing to the overall success of the organization’s IT strategy.
• Perform ad-hoc analysis and support special projects as needed to address emerging business needs.

Minimum Requirements:

Education:

• Bachelor’s Degree (or equivalent experience) – in Business Administration, Information Technology, Computer Science, or a related field.
• Master’s Degree (Optional, but a plus) – A Master’s in Business Administration (MBA), Information Systems, or similar fields. Years of Related Experience:
• 4+ years of associated work experience, preferably within a nonprofit or global organization.

Knowledge, Skills & Abilities:

• Strong analytical and problem-solving skills, with the ability to translate business requirements into system solutions.
• Experience with enterprise systems including configuration and reporting.
• Familiarity with business processes in at least one of the functional areas: Finance, Grants, HR, or Procurement.
• Advanced skills in process modeling, data modeling, and requirements gathering.
• Excellent communication, stakeholder engagement, and interpersonal skills.
• Knowledge of project management methodologies and best practices.
• Detail-oriented with strong documentation and organizational skills.
• Experience working with all levels of the organization, both technical and non-technical.
• Hands-on experience with Workday or similar systems.
• Proven track record of working with cross-functional teams to deliver technology solutions.