Business Analyst at Old Mutual Kenya

Job Description

Reporting to the Underwriting Manager, Health, this role serves to provide technical support aimed at maintaining a profitable and innovative health insurance portfolio.

The key tasks assigned to this role include:

• Continuously reinforcing and implementing experience-based underwriting discipline.
• Providing flexibility in offering tailor-made corporate client solutions, with adequate pricing controls in place.
• Providing technical support to the retention and business development teams in pricing discussions and ensuring accurate pricing of schemes.
• Reviewing performance by product on a quarterly basis to monitor trends.
• Ensuring that policy wordings remain full-proof, clear and free of subjectivity.
• Evaluating the quality of existing data sources to ensure accuracy, completeness, and consistency.
• Building dashboards to enhance real-time analytics geared towards early detection of potential issues or fraudulent activities.
• Implementing feedback loops to continuously improve the accuracy and effectiveness of the models.
• Implementing advanced analytics tools and techniques such as machine learning algorithms for predictive modelling and risk assessment.
• Leveraging statistical analysis to identify patterns and trends within the data to provide insight to support decision making at various levels within the business.
• Performing scenario analysis to assess the impact of different factors on underwriting and claims decision-making.
• Proposing enhancements to the insurance products and services to improve the overall customer experience.
• Carrying out intermediary and scheme-based monthly reporting to flag the poorly performing entities and propose remedial actions for them.
• Conducting research and supporting development of business cases for new and revamped products.
• Following up on internal and external approvals for products being developed.
• Training staff and supporting launch to market of new and revamped products.
• Providing technical support to potential strategic business partnerships.

Qualifications

• University degree in Actuarial Science, Mathematics or Statistics.
• Professional qualification in insurance such as CII or significant progress in attaining an Actuarial Science qualification.
• 6 years’ experience in health insurance underwriting with demonstrated experience in product development.
• In-depth knowledge of the health insurance and financial services sector in East Africa.

Skills

• Strong analytical skills
• Negotiation skills
• Creative thinking
• Solution oriented
• Innovative thinking
• Strong presentation skills
• High level of integrity
• Attention to detail
• Team player