Business Development Officer-Steel Industry at Ital Global

About the Client:

A market leader in the manufacture of Steel and Plastic construction materials with a far-reaching influence across the East and Central African region, having grown synonymously with the construction sector in the region both in scale and scope. The firm is well known for its sustainable business practices, best quality and biggest variety of its product range, and the protection of our environment.

Duties & Responsibilities:

• Initiate and manage proposals in close collaboration with relevant departments.
• Technical sales support.
• Review plans and specifications and generate material takeoff.
• Investigate jobsite claims and complaints related to product. Work with the relevant parties to resolve such issues quickly.
• Continuously educate customers and local sales team on new and existing product information.
• Collect, interpret and report information on competitor's products, activity and technical support.
• Maintain a thorough technical understanding of the design, manufacturing and distribution of the products
• Preparing sales projections by analyzing trends and results of the product.
• Establishing sales strategies & objectives to achieve the agreed targets.
• Maintaining sales volume, product mix, and optimal selling price.
• Advice on changes in selling prices by monitoring costs, competition, and supply and demand.
• Completes sales operational requirements by scheduling orders and follow through to delivery.
• Following through to ensure timely collection of all outstanding sales receivables (debts).
• Gathering information for development of new products from competitors.
• Developing and implementing retention and customer growth strategies.
• Developing and implementing new customers’ recruitment strategies.
• Ensuring the lead generation pipeline is continuous and all leads are fully converted.
• Carrying out customer satisfaction surveys periodically.
• Identify new business opportunities and represent the company’s image in the market.
• Maintain relationship with new and existing customers and establish healthy work relationships.
• Any other duties as assigned.

Qualifications & Requirements

• Bachelor’s Degree in Marketing, Business Administration or relevant field.
• Minimum 7 years’of relevant work experience.
• Sales of Steel and galvanized steel products is an added advantage.
• Proficiency of MS Office Suite.
• Knowledge of Marketing software (e.g. Dynamics, CRM etc)
• Valid Driving License.

Competencies & Skills

• B2B Sales skills.
• Powerful Negotiation skills.
• Excellent presentation, interpersonal, PR and relationship building skills.
• Outstanding communication skills and interpersonal abilities.
• Creativity and commercial awareness.
• Team player.
• Ultimate Customer Service Skills.
• Strong Business Acumen.
• Adept multi-tasker with ability to quickly prioritize and organize.
• Team player who collaborates with ease and contagious creative energy.
• Strong and solid Sales and Marketing skills.