Business Intelligence Manager at SunCulture Kenya Ltd

About the Role

The Business Intelligence Manager’s core role is to proactively identify areas for new development or redevelopment of existing reporting functionality to create efficiencies in SunCulture’s sales, financial, and operational activities. Your core role is also to work within a complex network of data sources and tools, think strategically about optimal methods for structuring and presenting data to end-users, and putting strategy into action.  You are expected to leverage extensive business intelligence experience with knowledge gained of the company to support business processes and reporting needs of the company.

 Key Responsibilities

• Partner with internal teams including finance, HR, operations and sales to design, develop, and deliver robust and scalable reporting automation in PowerBI to gain insights from all systems and enterprise platforms, enabling the company to track performance against targets, and manage risk. For example sales dashboards with functionality to split by product, region, and type of sales. PAYG Credit dashboards to show credit performance, with functionality to analyze different vintages, and track metrics over time. Impact dashboard to fulfill reporting requirements to stakeholders.
• Establish relationships and coordinate with SunCulture’s technical experts in each department to better understand the business and how their needs can be captured on dashboards in order to make better decisions. For example, After sales dashboards to track installation costs against budget/targets, and track after-sales costs, split into product costs, transport, and travel costs, and compare with targets. 
• Collaborate with internal stakeholders to identify business Intelligence needs and work closely with the IT team in developing processes and systems required to execute associated solutions.
• Develop or redevelop reports tailored to various user groups across SunCulture, transforming raw data into actionable insights for various stakeholders within the company.
• Research and analyze business trends, internal and external data  & customer behavior data to identify opportunities & propose solutions focused on growing the business.
• Use data to tell the SunCulture story and develop insights about trends in SunCulture’s customer-formation.
• Use statistical analysis and/or data-mining tools to analyze performance, identify insightful trends, and interpret technical data into meaningful recommendations.
• Support development of data strategy required to support enterprise initiatives (website and apps, surveys, testing, market research, etc).

Skills and Competencies

• Master’s degree in Computer Science, Mathematics, Statistics,, Data Science or related quantitative/analytical field.
• At least 5 years of relevant working experience in a business intelligence/ data management role.
• Experience with business applications such as SAP, Oracle, or Microsoft Dynamics 365 preferred.
• Experience with MS SQL and Power BI highly preferred. 
• Excellent data analysis skills, including the ability to work with complex data sets while giving exceptional attention to detail/accuracy.
• Highly responsible, dependable, and proactive with a strong work ethic and the ability to work effectively independently and in a team environment.
• Deliver through others by the delegation of duties, proper time management, and  getting buy-in from the team members 
• Create, support, and maintain a culture of collaboration, accountability, trust, and customer focus across functional areas
• Independent thinker who is able to thrive in a fast-paced dynamic environment.
• Thrive in resources constrained environments with discretion in using budgetary allocation
• Ability to handle multiple projects at the same time, prioritize work and work under pressure