Business Manager at Hanmak Technologies Ltd

Work Type: Onsite

Office Location: Mlolongo, Off Mombasa Road, Kenya

Reporting To: This position reports directly to the Board of Directors (BOD), providing strategic insights and updates on business operations. Join Hanmak Technologies - a fast-growing, innovation-driven tech company transforming businesses across Africa. 

We are looking for a dynamic and strategic Business Manager to lead operations and help scale our impact from our HQ in Mlolongo. 

Key Responsibilities 

• Daily Operations Management: Oversee the day-to-day functioning of the company, ensuring all departments operate effectively and efficiently. 
• Strategic Planning: Work closely with the board to develop, implement, and monitor strategic goals and objectives that align with the company’s vision. 
• Team Leadership: Lead and mentor cross-functional teams, fostering a culture of collaboration, accountability, and continuous improvement. 
• Process Improvement: Identify opportunities for process enhancements to increase productivity, efficiency, and quality of service across the organization. e) Product Development Oversight: Collaborate with the product development team to ensure that software solutions meet client needs, are delivered on time, and adhere to quality standards. 
• Project Management: Oversee project timelines, resource allocation, and deliverables to ensure projects are completed on schedule and within budget. g) Customer and Stakeholder Engagement: Build and maintain strong relationships with customers, partners, and stakeholders to ensure satisfaction and foster business growth. Act as a point of contact for key clients and stakeholders.
• Financial Oversight: Monitor budgets, financial performance, and resource allocation to ensure financial sustainability and profitability. 
• Performance Metrics: Establish and track key performance indicators (KPIs) to measure organizational effectiveness and success. 
• Compliance and Risk Management: Ensure the company adheres to government and industry regulations and standards while identifying and managing risks that could affect operations
• Reporting: Prepare and present operational reports and updates to the board, highlighting progress toward strategic goals and any potential challenges. 
• Talent Management: Handle recruitment, onboarding, and training processes directly, ensuring that the team is equipped with the necessary skills to succeed. 
• Market Analysis: Stay up-to-date with industry trends to identify new market opportunities and adjust strategies accordingly. 

Qualifications 

• Education: Bachelor’s degree in Business Administration, Management, Computer Science, Information Technology or a related field. 
• Experience: Minimum of 5 years of experience in business or operations management, preferably within the software development or SaaS industry.  
• Leadership Skills: Proven ability to lead teams effectively and manage cross functional relationships, particularly in technology environments. 
• Analytical Mindset: Strong analytical and problem-solving skills with a data-driven approach to decision-making. 
• Technical Understanding: Familiarity with software development methodologies (e.g., Agile, Scrum) and an understanding of software engineering processes.  
• Communication: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels. 
• Project Management: Familiarity with project management tools and methodologies, with a focus on delivering software projects successfully. 
• Tech-Savvy: Understanding of software development processes and an ability to adapt to new technologies.