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  • Posted: Mar 28, 2022
    Deadline: Not specified
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    Binance is the world’s leading blockchain and cryptocurrency infrastructure provider with a financial product suite that includes the largest digital asset exchange by volume. Trusted by millions worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offering...
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    Business Operations Manager (Africa)

    About the job

    Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

    Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

    Responsibilities:

    • Boost sales and contribute to our long term business growth by contacting and developing relationships with potential clients/agents/partners
    • Handle dispute on our P2P platform between trading parties, assist client with troubleshooting
    • Uncover customer's unique needs and challenges
    • Perform document checks as per standard procedures
    • Monitoring transactions, investigating and reporting suspicious activity
    • Reading, prioritizing and responding to user queries via live chat, emails, and social media
    • Create, manage, implement and refine all marketing campaigns in an ongoing basis
    • Direct ongoing market research to foster the product’s growth

    Requirements :

    • College degree or above
    • At least 3+ years of relevant experience in customer service/business development roles, preferably in finance or e-commerce industry
    • Knowledge or keen interest in Blockchain/ Cryptocurrency industry is a plus
    • Ability to multitask, prioritize, and control time effectively
    • Knowledge of blockchain, crypto, and P2P payments is a big plus
    • Multilingual capability is a big plus
    • Fluent in English and Arabic
    • A Binance P2P user is highly preferred

    Working at Binance

    • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
    • Fast moving, challenging and unique business problems
    • International work environment and flat organisation
    • Great career development opportunities in a growing company
    • Possibility for relocation and international transfers mid-career
    • Competitive salary
    • Flexible working hours, Casual work attire

    Method of Application

    Interested and qualified? Go to Binance on jobs.lever.co to apply

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