Business Operations Manager at Securex

Job Summary

Securex Agencies (K) Limited is seeking to recruit a new member to the Operations Team. The Business Operations Manager will be responsible for ensuring effective and efficient training of Security Officers, and Supervisors, as well as planning, implementing, and overseeing the overall operations of the business nit.

Duties and Responsibilities

• Day-to-day management and further maturation of the security operations function including daily monitoring, management, and response to security control systems, including SIEM/Sentinel and coordinates.
• Leads incident response, including vendor security issues and manages incidents with up-to-date reports.
• Manage the Security Solutions Business Unit commercially and operationally to deliver exceptional value to our clients through the advancement of intelligent/smart security solutions with a clear focus on service delivery and customer support.
• Lead in the development of the business unit’s budgets and strategies to achieve the growth plans.
• Lead and monitor the implementation of approved budgets and plans.
• Develop organizational arrangements, systems, and processes to enable the efficient and effective deployment of resources in line with business QA and growth requirements
• Provide leadership and direction for the operations team.
• Manage staff up-skilling within the department to meet current and planned outputs; build and maintain talent infrastructure and employee development by assessing capability, identifying gaps, and designing training programs.
• Support Commercial and sales efforts, specifically bid and proposal development.
• Compliance with operational processes; ensure business operational strategies and initiatives are implemented across all Kenya operational areas in a timely and cost-effective manner.
• Ensure there is Operations efficiency and cost reduction in accordance with the set parameter.

Minimum Requirements and Competencies

• A bachelor’s degree in a relevant field with security-based certification.
• A minimum of 5 years of experience in high-level security with a minimum of three years working in a managerial role.
• A security professional with a proven track record in security management, planning and coordinating, People management, client management, and strategic implementation.
• Excellent knowledge of technology-driven security solutions and excellent knowledge of security protocols and procedures.
• Solid understanding of budgeting and statistical data analysis.
• Security managers in projects with an entrepreneurial mindset are encouraged to apply.
• Working experience/exposure in the military setup is an added advantage.