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  • Posted: Nov 21, 2025
    Deadline: Nov 26, 2025
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    Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the need to offer a wider range of products and services to our...

     

    Business Process Re-engineering (Bpr) Analyst

    Key Responsibilities:

    • Process Mapping and Assessment:
    • Engage with business leaders and colleagues tmap and assess current business processes and ways of working.
    • Identify process improvements using Lean principles, Six Sigma, and industry best practices.
    • Ensure processes align with regulatory and legal standards.
    • Process Redesign and Improvement:
    • Redesign processes and ways of working tenhance efficiency and effectiveness.
    • Identify interdependencies between teams tensure end-to-end functionality.
    • Collaborating with processes leads tensure ownership and accountability for redesigned processes.
    • Implement, monitor, and report on process improvements.
    • Documentation and Requirements Gathering:
    • Develop process maps, flow diagrams, and related documentation for redesigned processes.
    • Document business requirements tsupport the creation of IT functional specifications, where necessary.
    • Risk Management:
    • Ensure proper systems are in place teffectively manage AML/CFT risks at the operational level.
    • Collaboration with IT and System Developers:
    • Work with system developers tensure that systems align with optimized business processes.
    • Ensure both business and technical suitability of process changes.
    • Training and Implementation Support:
    • Develop training materials and support the implementation of process changes.
    • Facilitate training sessions tensure smooth adoption of new processes.
    • Continuous Improvement and Process Control:
    • Develop and implement process controls, data collection mechanisms, and reporting tools.
    • Establish tools and frameworks tenable continuous improvement.
    • Support process owners in adopting and maintaining process controls.
    • Stakeholder Management:
    • Manage relationships and communications with key stakeholders across the bank.
    • Build trust and maintain buy-in for process re-engineering initiatives.
    • HR Department Doc.

    Additional Responsibilities:

    • Perform any other official duties as allocated by management from time ttime.

    The Person:

    • The ideal candidate must possess the following:

    Qualifications/Experience:

    • Bachelor’s degree in business administration, Engineering, IT, or a related field.
    • Certification in Lean, Six Sigma, or related process improvement methodologies is a plus.
    • Experience in business process re-engineering or a similar role is a plus.
    • Strong analytical skills with the ability tdocument and redesign complex processes.
    • Excellent communication and stakeholder management skills.
    • Experience in Office 365 Power Automate/Power App is a plus

    Check how your CV matches this job

    Method of Application

    ALL applicants MUST apply online to email: recruitment@familybank.co.ke; closing date is 26th November 2025. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.
     

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