Job Purpose Statement
This technical role involves the analysis, design, development, and management of the bank’s Mobile App and associated web applications, integrating with the Core Banking System, Bank Channels, Partners, and other Third-Party systems. The role aims to deliver business strategy by providing a stable and customer-friendly user interface. It requires prototyping skills, excellent interpersonal skills, the ability to work as part of an agile team, manage competing priorities, design and develop solutions as part of a larger roadmap, and support both implemented and new technologies.
Key Accountabilities (Duties and Responsibilities)
Systems Development (60%)
- Develop C# and .NET solutions.
- Continuously improve the organization's solutions using C#.
- Debug and maintain written code.
- Report and resolve issues related to .NET projects.
- Collaborate with DevOps teams to automate deployment pipelines using CI/CD tools.
- Identify and handle technical risks and issues.
- Define and organize projects.
- Work in a project team alongside other developers.
- Provide technical support to stakeholders.
- Report on project statuses and developments.
- Document technical designs, system designs, workflows, user guides, and operational procedures.
Support and Problem Management (10%)
- Track solutions performance metrics to improve stability, scalability, and availability of APIs.
- Provide 3rd level support for escalated issues.
- Support, maintain, and audit existing service lifecycle artifacts.
Process and Policies (10%)
- Adhere to internal policies and procedures for software platform development and management along ITIL and other best practices.
Governance (10%)
- Adhere to internal policies and procedures for software application management along ITIL and other best practices.
Stakeholder Management (10%)
- Advise internal customers on technology improvements to maximize business objectives.
Job Specifications
- Bachelor's degree in computer science, information technology, or related field.
- Certification and experience in C#, .NET Core, and Microsoft Visual Studio.
- Experience with GIT and other DevOps tools.
- Minimum of 3 years of experience as a C# programmer or developer.
- Knowledge of other coding languages (Python, Java, Flutter, etc.).
- Ability to write clean, easy-to-understand code.
- Outstanding analytical and problem-solving capabilities.
- Excellent written and verbal communication skills.
- Understanding of coding and development processes.
- Experience working in an agile environment.
- Ability to work independently and collaboratively in a fast-paced environment.
- Certification and experience with best practice frameworks (e.g., ITIL, PRINCE2).
- Understanding of software development lifecycle, integration patterns, and standard methodologies.
- Experience creating technical designs and deployment artifacts.
- Deep understanding of industry-standard formats and protocols (JMS, SOAP, XML/XPath/XQuery, REST, and JSON).
- Use of continuous integration tools (e.g., Gitlab CI/Jenkins).
- Testing automation experience.
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