Call Centre Officer II - 2 Posts at Independent Policing Oversight Authority (IPOA)

Interested persons who meet the specified criteria are invited to submit their applications through the recruitment portal link: https://recruitment.ipoa.go.ke.

Alternatively, applications can be submitted via the Post Office, email, or by hand delivery. Applicants who choose the alternative process must clearly indicate the position and job reference number on both the cover letter, envelope, and email applications. Alongside the application, candidates should include IPOA Employment form, a detailed CV, copies of academic certificates, national identity card, names and telephone contacts of three referees, so as to reach the Authority by Tuesday, 2nd April, 2024 to:

Director/Chief Executive Officer,
Independent Policing Oversight Authority,
1st Ngong Avenue, ACK Garden Annex, 2nd Floor,
P.O Box 23035 – 00100, NAIROBI.

For email submissions, please use the following addresses:

For Job grades 3 – 6: recruitment_m0324@ipoa.go.ke
For Job grades 9 – 13: recruitment_s0324@ipoa.go.ke
Detailed job descriptions and specifications for the above positions are available in our website www.ipoa.go.ke/careers
Upon granting an offer of employment, the successful candidate MUST present and satisfy the requirements of Chapter Six of the Constitution of Kenya 2010 by providing copies of the following documents;

• A valid tax Compliance Certificate from the Kenya Revenue Authority (KRA);
• A valid Certificate of Good Conduct from the Directorate of Criminal Investigation (DCI);
• A valid Clearance Certificate from the Higher Education Loans Board (HELB);
• A valid Clearance Certificate from an approved Credit Reference Bureau (CRB) (Must provide certificate or report); and
• A Valid Clearance form from the Ethics and Anti-Corruption Commission (EACC)

IPOA is an equal opportunity employer and shall not in its recruitment discriminate on the basis of race, religion, colour, ethnic origin, political affiliation, sex or sexual orientation, pregnancy, marital status, disability, health or social status.
Canvassing will lead to automatic disqualification.

IPOA does not engage any recruitment agencies and no medical examination is required before one attends an interview. IPOA does not charge a fee at any stage of the recruitment process (application, shortlisting or interview).

Only shortlisted candidates will be contacted.