CALP Library and Publications Officer at Norwegian Refugee Council

Role Purpose

The Library and Publications Officer manages the digital library, including curating, monitoring what is being uploaded, and increasing use. The post holder also manages the publications pipeline and coordinates translation processes. As a member of the Communications and Digital Platforms team, the postholder provides an essential role to ensure resources are readily available and accessible.

Management support from: Head of Communications and Digital Platforms.

Key Accountabilities

• Lead a collaborative process to review the use of the digital library (use, accessibility, effectiveness of tagging etc).
• Develop and lead the implementation of plans to further increase the use of the digital library, monitoring user engagement and gathering feedback to inform further developments.
• Build connections other agencies that are managing digital libraries / resource centres and explore synergies / opportunities for collaboration.

• Develop and maintain a tracker to manage the publications pipeline – tracking resources that require design, copy editing and translation. 
• Coordinate and quality assure the design and copy-editing of publications.
• Lead a process to define how translation processes are managed across CALP, including defining quality standards. Ensure agreed processes are followed and standards utilised
• Coordinate translation processes including the contracting of translators (note: Communications Officer Language Leads will manage the relationship with the translators once contracted)
• Manage contracted out services e.g. copy editing and design
• Ensure that a pool of specialists available on framework agreements to deliver quality design, copy-editing and associated services.
• Source images for use across the organisation (publications, training, web etc), ensuring that image guidelines are used

Ensure content adheres to appropriate policy and legal requirements, and that necessary checks happen before publishing.

Essential Technical Skills, Experience & Knowledge

• Degree or equivalent qualification in an appropriate technical field, or equivalent level of professional experience.
• Written and verbal communication skills in English.
• Organisational and administrative skills, with strong attention to detail.
• Interpersonal skills and a strong team player, with a positive attitude.
• Experience of digital communications / on-line platforms.
• Ability to work independently whilst knowing when to refer for advice.
• A proactive approach to work with a high level of initiative, ability to manage different priorities, and willingness to learn and develop new skills.

Desirable attributes

• Written and verbal communication skills in Arabic, French or Spanish
• Experience of working in a virtual network or remote team.

Apply Before

02/15/2022, 02:59 AM