Vacancies at Norwegian Refugee Council (NRC)

Responsibilities

MAJOR DUTIES AND RESPONSIBILITIES

Specifically, the regional GBV IM Specialist is expected to:

1. Lead on and coordinate data and information management activities related to Gender Based Violence in Emergencies in the East and Southern Africa region.
2. Chair the IM Pillar within the Regional GBV Working Group for East and Southern Africa; provide strategic direction; liaise with the IM’s from member organizations to ensure implementation of the regional IM Pillar’s workplan.
3. Work at the intersection between country and global level, closely cooperating with the global GBV AoR to make sure that regional perspectives are taken into account in the drafting of global guidance, tools and standards for GBV IM but also ensuring the proper implementation of such initiatives at field level, and leading in development and collaboration on regional capacity building strategies and initiatives in relation to GBV IM.
4. Provide technical leadership to GBV information management staff in field operations, ensuring they receive substantive guidance and directives for the timely collection and dissemination and production of information on GBV, the strengthening of systems and tools for needs assessment on GBV as well as the analysis and sharing of such data.
5. Lead, facilitate and support capacity building activities and plans, that target specifically GBV coordinators and GBV Information Management Officers as well as GBV sub-cluster/working group member organisations, in the field of Information Management, needs assessment and response monitoring, including through needs analysis, strategic advice, surge and remote deployment.
6. Support the coordination and implementation of GBV needs assessments and monitoring, including participation in joint needs assessments with other partners/clusters. Support design of appropriate methodology and tools, analysis and reporting for GBV IM.
7. Provide technical and thematic guidance and support in GBViE information management, supporting all GBV sub-clusters in the region with the implementation of GBV IM systems and delivering on minimum IM deliverables for the GBV sub-cluster (e.g., 5W, service mapping, data visualisation, secondary data reviews, etc.)
8. Support advocacy with regional and field operations decision makers – in particular within protection for and relevant government networks, on GBViE technical related matters, including GBV Information Management strategies, needs, resources and best practices.
9. Support country level GBV coordination mechanisms, promoting the integration of GBV Information Management in humanitarian planning processes, increasing its influence in decision making in the coordination structure.
10. Support the consolidation of best practices from country GBV coordination mechanisms to feed into the development of regional and global tools and guidance, as well as facilitating sharing of such tools and guidance to countries.
11. Contribute to the development of methodology, tools, and guidance by the GBV AoR regarding HPC components, including methodology on the calculation of people in need, indicators for severity analysis, composite measures and other critical HNO/HRP elements related to GBV, based on best practices.

Qualifications

REQUIRED COMPETENCIES:

•  Values: Exemplifying integrity; demonstrating commitment to the GBV AoR and the UN system; embracing cultural diversity; embracing change.
•  Core Competencies: Achieving results; being accountable; developing and applying professional expertise/business acumen; thinking analytically and strategically, working in teams/managing ourselves and our relationships; communicating for impact.

QUALIFICATIONS:

• Advanced University Degree or equivalent in gender studies, social anthropology, law and women’s rights, sociology, cultural studies, public health, demography, international relations, international law, socio-economics, or other related field.
• 7 years of increasingly responsible professional experience in areas relevant to Information Management, analysis, or needs assessments. Experience in the GBV IM field is an added value.
• Required demonstrable professional experience in the cluster system and inter-agency coordination.
• Proven experience technically leading/advising and monitoring teams, including remotely.
• Successful experience designing and implementing capacity development plans and activities.  Experience in capacity development for GBV IMs/GBV Coordinators is an added value.
• Proven understanding of the Humanitarian Programme Cycle and of Information Management cycles
• Knowledge of the UN system, the Cluster Approach, and the Transformative Agenda.
• Effectively uses quantitative and qualitative analysis as well as visualization methods, software and ability to produce and disseminate regular IM products tailored to appropriate audiences.
• Demonstrated skills in communication, and training and mentoring.
• Proven understanding on ethical considerations in data collection for Protection or GBV purposes
• Strong interest and motivation for inter-agency coordination.
• Ability to manage large portfolios in a variety of countries and high volume of work in an organized and responsible manner.
• Fluency in English. Working knowledge of a local language is a plus.

TECHNICAL COMPTENCIES:

• Proven technical expertise managing data and information cycle: from data collection, processing, storage, and analysis for diverse datasets (e.g., datasets on needs, situation, response, coordination, funding etc.), as well as presenting information in understandable, effective and visually appealing tables, charts, graphs, maps, visuals and reports (such as snapshots, dashboards, gap analysis, etc.)
• Proven technical expertise designing and coordinating assessments: solid understanding of both quantitative and qualitative data collection techniques (in particular Focus Group Discussions). Experience on GBV needs assessments is an added value.
• Proven understanding of needs analysis – demonstrable experience in creating needs analysis products.
• Ability to advise GBV IMOs and coordinators on the use of quantitative and qualitative data, indicators, severity ranking, composite measures, and monitoring and evaluation.
• Demonstrated skills in (quantitative and qualitative) data analysis and visualization.
• Proficiency in Excel and other data analysis tools, desktop editing and publishing software.
• Experience in creating dashboards (e.g., PowerBI, Tableau) and data visualization
• Experience in mapping (e.g., QGIS, ARCGIS)

02/16/2022, 02:59 AM

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Job Description

Specific responsibilities

• Review coding of transactions and supporting documents to ensure their correctness as per the approved budget codes.
• Ensure, in coordination with the relevant project staff, that project expenses are incurred consistent with grant agreements and budgets.
• Monitor expenditures, planned costs, committed costs and identify cases of budget over-spent and under-spent to provide relevant information and advice to the budget holders for informed management decisions.
• Ensure accurate maintenance of all files and transactions for grant requests, incomes, expenditures, accounting and closure at NRC Kakuma.
• Support Project Coordinators/Managers in proposal writing, and budget preparation and monitoring.
• Prepare periodic budget monitoring reports.
• Ensure that the Kakuma office consistently meets all donor and NRC rules and regulations pertaining to finance and procurement.
• Ensure that adequate financial management routines and systems are in place.
• Directly lead, manage and motivate the Finance Assistant (FA) – and ensure that she/he has a clear work plan and objectives and receive regular supervisions and reviews.
• Verify the accuracy, validity, legitimacy of all payments for completeness of financial documents, (purchase requests, work orders, pro forma invoices), proper coding and approval by responsible managers before payments are made. Ensure NRC creditors are paid promptly.
• Ensure weekly and monthly cash counts are made together with an independent senior manager. Work with Finance Assistant to compile cash requests into realistic cash forecast for review by Area Manager/Support Coordinator and Finance Manager by the 10th of every month.
• Review and verify submitted weekly returns from the Finance Assistant to ensure correct coding before submission to the Finance Coordinator by every Monday.
• Prepare and send monthly Cash and Bank reconciliations to Finance Manager Nairobi after review by SC and AM Kakuma. 

Professional competencies

• Experience from working as a Finance Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own skills/profile
• Knowledge of English

Academic and Professional Qualifications           

• Bachelor’s Degree in Business Administration, Commerce, Finance or Accounting
• Certified Public Accountant (CPA), level 2

Relevant Experience

• Minimum of 3 years’ relevant experience in a donor grants management role
• Specific familiarity with reporting to UNHCR, ECHO, BPRM, EC, SIDA, NMFA and UNICEF.

Knowledge, Skills & Personal Attributes

• Excellent interpersonal, written and verbal communication skills
• Good financial analysis skills
• Understanding of the Kenya humanitarian environment
• Good knowledge of financial reporting systems
• Ability to work under pressure and meet deadlines
• Ability to work well with people from diverse cultures and communicate effectively.
• Ability to work independently and as part of a team
• Good computer skills in MS Office.

Qualified female candidates are encouraged to apply

Apply Before

02/16/2022, 05:46 PM

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Job Description

Specific responsibilities

• Assist in development and administration of M&E and program data management system
• Support the implementation of appropriate SOPs for M&E in line with NRC procedures including confidentiality and data protection.
• Development of appropriate M&E databases to store, analysis and present relevant information.
• Support to process and analyse routine M&E data captured by NRC and partners staff such as beneficiary registration and verification, baseline/end line surveys, and Post Distribution Monitoring (PDM) surveys.
• Support in data quality checks and in reporting internally and externally
• Assist the Core Competencies (CCs) Teams to analyse data on needs and to standardise data and vulnerability analysis 
• Work with the M&E Team and project staff at Area level to develop systems for capturing and managing data on beneficiaries as well as relevant output and outcome indicators.
• Assist Projects staff to develop templates for M&E data capture throughout the project cycle.
• Support in training for NRC and partner organisation on relevant aspects of data management.
• Assist in data audits to identify issues with data quality, reliability and relevance, and communicate problem areas to the M&E Coordinator.
• Support CCs staff at area level to create and maintain databases and spreadsheets that meet NRC’s M&E and donors’ requirements.
• Support in implementation of complaints and feedback mechanism in the area office.
• Coordinate the implementation of the PCM (project cycle management) process in the area office
• Any other duty as requested by the line-manager

Professional competencies

• Preferable University degree in statistics, economics  or related fields.
• Documented results related to the position’s responsibilities.
• Proficiency in English is essential

Context/specific skills, knowledge and experience:

• Minimum 3 years of previous job experience relevant to the function or in data management, statistics, analysis.
• Advanced MS Excel skills and experience of working with MS Access is required. Previous experience of working with SPSS, STATA, Epi Info and R is desirable.
• Candidates with skills and skills in salesforce administration will have an added advantage.
• Good understanding of data and information needs for programme management and decision making.
• Strong data interpretation skills, report writing, and data presentation
• Experience of providing training and capacity building to staff.

Qualified female candidates are encouraged to apply

Apply Before

02/16/2022, 05:47 PM

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Role Purpose

The Library and Publications Officer manages the digital library, including curating, monitoring what is being uploaded, and increasing use. The post holder also manages the publications pipeline and coordinates translation processes. As a member of the Communications and Digital Platforms team, the postholder provides an essential role to ensure resources are readily available and accessible.

Management support from: Head of Communications and Digital Platforms.

Key Accountabilities

• Lead a collaborative process to review the use of the digital library (use, accessibility, effectiveness of tagging etc).
• Develop and lead the implementation of plans to further increase the use of the digital library, monitoring user engagement and gathering feedback to inform further developments.
• Build connections other agencies that are managing digital libraries / resource centres and explore synergies / opportunities for collaboration.

• Develop and maintain a tracker to manage the publications pipeline – tracking resources that require design, copy editing and translation. 
• Coordinate and quality assure the design and copy-editing of publications.
• Lead a process to define how translation processes are managed across CALP, including defining quality standards. Ensure agreed processes are followed and standards utilised
• Coordinate translation processes including the contracting of translators (note: Communications Officer Language Leads will manage the relationship with the translators once contracted)
• Manage contracted out services e.g. copy editing and design
• Ensure that a pool of specialists available on framework agreements to deliver quality design, copy-editing and associated services.
• Source images for use across the organisation (publications, training, web etc), ensuring that image guidelines are used

Ensure content adheres to appropriate policy and legal requirements, and that necessary checks happen before publishing.

Essential Technical Skills, Experience & Knowledge

• Degree or equivalent qualification in an appropriate technical field, or equivalent level of professional experience.
• Written and verbal communication skills in English.
• Organisational and administrative skills, with strong attention to detail.
• Interpersonal skills and a strong team player, with a positive attitude.
• Experience of digital communications / on-line platforms.
• Ability to work independently whilst knowing when to refer for advice.
• A proactive approach to work with a high level of initiative, ability to manage different priorities, and willingness to learn and develop new skills.

Desirable attributes

• Written and verbal communication skills in Arabic, French or Spanish
• Experience of working in a virtual network or remote team.

Apply Before

02/15/2022, 02:59 AM

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Job Description

Specific responsibilities

• Carry out community mobilization and awareness creation on the project activities and register children and youth for learning. 
• To prepare comprehensive work plans that will enable teachers plan appropriately for teaching and learning activities.
• To ensure that training content is delivered using learner friendly methods as per the curriculum.
• To monitor in a participatory manner, the implementation of the basic education curriculum is completed within the appropriate time.
• To ensure that teaching and learning is thorough and learners are able to apply knowledge and skills acquired.
• To cooperate and support the entire team of teachers in the project.
• To distribute teaching and learning materials and other requirements on time and keep clear records on the same.
• To submit progress reports to the Project Officer monthly or otherwise as may be required.
• Promote close working relationship with other stakeholders.
• Create awareness among refugees and the host community on the project activities and forge cooperation with other community livelihood activities.

Professional competencies

• Have at least five years of teaching experience in Primary School, pre-primary or any other formal or non-formal learning institution.
• Experience in community development initiatives
• High level of personal integrity and sensitivity to adult psychology.
• High standard of English methodology including oral skills.
• Knowledge on use participatory and learner centred methods, children rights and the global education standards
• Experience in Project Management in humanitarian/recovery context

Context related skills, knowledge and experience  

• Be a Kenyan citizen
• Hold P1 certificate/Diploma in education from a reputable institution
• Have at least 5 years teaching experience in primary school
• Training in Inclusive Education/ SNE is desired
• Understanding of child protection issues in schools and working with PTAs in addressing them
• Experience in working with children with disabilities/special needs education
• Experience from working in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own skills/profile
• Good knowledge of English and Swahili
• Knowledge of local Turkana language will be an added advantage.

Qualified female candidates are encouraged to apply

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Job Description

Specific responsibilities

• Supervision of incentive plumbers in routine pipeline operation – maintenance & leakage management
• Supervision of gate valve operators; monitoring ESTs and water point access.
• Supervision of CBOs in monitoring pipeline trenching & laying.
• Water quality monitoring at household level and at tap stand levels.
• Monitoring routine maintenance and servicing of Boreholes.
• Boreholes data management and BH/EST compound maintenance.                                                                                                                                                                                     Monitoring water supply in School; institutions & agencies within the camp.
• Community liaison focal person through Water committees.
• Conduct water supply outreach awareness by open campaigns or community Barazas on water hygiene; water management.
• Raise community awareness on water issues relevant to the community
• Identify community water issues; needs & problems; & help resolve water conflicts.
• Linkage for block leaders; school; agencies & institutions in water supply monitoring.
• Carryout capacity building for incentive staff and water committees.
• Work together with WASH committees, community leadership in the field in identification of problematic areas, water reticulation systems with a view of providing a durable solution.
• Collaborate with other agencies’ staff in the field during inter agency meetings and field discussions.   
• Certification of completed jobs/works for purposes of preparation of payments to vendors /contractor
• Ensure filing of supporting documentations.
• Perform any other duties and responsibilities assigned by the WASH Coordinator or Area Manager

Academic and Professional Qualifications   

• Preference will be in Public health, Economics, Mechanical/Electrical/Geospatial engineering, Water Resources and community development from reputable higher learning institutions or National Polytechnics or Technical training institutions or National Youth Service.

Relevant Experience

• Good computer analytical skills
• Background work in humanitarian setting with 3 years relevant experience for diploma holders and 5 years experience for certificate holders.

Knowledge, Skills & Personal Attributes

• Experience in handling multiple project sites is preferable
• Leadership and mentorship skills
• Ability to work independently with good reporting skills
• Results oriented individual, team player and uphold integrity
• Ability to effectively communicate and deal with team members
• Strong interpersonal skills
• Strong communication skills in English and Kiswahili
• Ability to adopt in a highly changing environment
• Strong leadership, management skills
• Motor cycle riding skills and possession of a valid driving Licence will be an added advantage

Qualified females candidates are encouraged to apply

Apply Before

02/15/2022, 10:34 AM

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Key Responsibilities

• Assisting in operationalising the strategy and plan aimed at attaining an organized and coordinated global approach to attracting; screening; accessing; and contracting talent into NRC.
• Being a Compensation and Benefits subject matter expert for the Centre to ensure for the effective international contract management.
• Implementing the Global Recruitment Centre’s initiatives/tools/systems.
• Providing leadership for the evolution of talent acquisition technology, recruiting approaches, hiring tools, and partnership with HR and business functions.
• Implementing best practise recruitment, contracting, payroll, and on-boarding procedures.
• Analysing current talent acquisition processes, identifying process efficiencies and gaps, and determining go forward process plans (i.e. identifying and implementing “best practices” and workflows to streamline and standardize processes across NRC).
• Providing regular HR analysis and reports on recruitment metrics and workforce planning.
• Analysing current and future international talent acquisition needs, and developing plans to build the talent acquisition function, including the determination of model use.
• Working closely with Regional and Country Office Teams to proactively workforce plan to ensure for the timely kick- off of recruitments and contract extensions.
• Follow up on recruitment SLA’s to ensure for talent acquisition effectiveness with a focus on compliance and continuous improvement.
• Rounding up successfully closed regional recruitment projects and compiling for billing purposes.
• Ensuring that the Global Recruitment Centre adheres to Employment standards, local labour laws, HR policies, and other NRC policies.
• Working with the Head of the Global Recruitment Centre to ensure all activities in the Centre are compliant with all legal and GDPR regulations. Ensuring safe and standardised filing of personnel documents and adherence to GDPR rules.
• Line managing a team of Recruitment Advisors and HR Coordinators. Managing their ongoing performance and development to ensure a high performing motivated team. Holding responsibility for their training and development.
• Deputising the Head of the Global Recruitment Centre.

Required Competencies, Skills and Experience

• Master’s Degree in Human resources management or relevant field would be an added advantage.
• Certification in psychometric tools, preferably tests from Cut-e, is an asset.
• At least five years of experience in recruitment.
• Experience working in compensation and benefits, managing the payroll and contracts for multinationals.
• Successful track record in developing effective strategies to recruit and hire employees through effective sourcing and evaluation processes.
• Experience working with Analytics and reporting platforms.
• Experience working with external vendors, to include ATS.
• Deep knowledge of global recruitment strategies and branding.
• Ability to design and manage processes with appropriate degrees of consistency for a global organization.
• Passion for driving process improvement.
• Tech savvy, comfortable communicating virtually and learning new office tools, keeping abreast of advances in technology and social media.
• Demonstrated project leadership, organizational, analytical, and problem-solving skills.
• Ability to manage and lead and capacity build team.
• Ability to work effectively in a global business with an understanding of cross-cultural differences.
• Strong interpersonal and communication skills, with ability to professionally interact with a diverse blend of personality types at all levels of the organization.
• Excellent written and verbal communication skills and the demonstrated ability to adapt to a changing environment.
• Experience from working in complex and volatile contexts.
• Fluency in English, both written and verbal. Other desirable linguistic skills: French, Arabic, Spanish, Portuguese.
• Kenyan national.

Contract Duration: 12 months

Apply Before

02/14/2022, 11:59 PM

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Specific responsibilities

• Management and oversight of ICLA services for beneficiaries.
• Ensure proper budget monitoring and efficient utilization of funds.
• Support ICLA project assistants carrying out counselling services and build their capacity to undertake quality counselling.  Ensure cases are processed in a timely manner according to case management and client handling procedures. Ensure case management and monitoring tools are maintained.
• Support and manage the referrals process for beneficiaries in need of legal services to legal aid partners/consultants and to Somalia ICLA teams for cases that require legal assistance on return.
• Oversee the quality of legal services being provided in Kakuma
• Conduct awareness training and training activities for communities, government officials and NGOs on ICLA thematic areas, support coordination with all relevant stakeholders in Kakuma and partner organisations through developing working relationships and attending coordination opportunities.
• Plan, organize and conduct activities within the ICLA thematic areas using ICLA guidelines  
• Prepare quality activity and donor reports within NRC standards and donors’ reporting requirements
• Conduct legal research as required. Regularly collate information on government and NGO policies pertaining to refugees and monitor the general context through regular field access to identify issues affecting refugees which relate to ICLA themes. 
• Assist in strategic review; monitoring and evaluation activities and identification of other relevant ICLA activities.
• Support the mapping and training of representative groups
• Support in the identification, development, verification, and dissemination of information via digital means
• Support in contact verification exercises and management of beneficiary contact databases Contribute to development of donor proposals for funding
• Contribute to the development of NRC’s Country strategy, action plan and activities plan and priorities in the ICLA sector.
• Perform any other relevant tasks as assigned by the supervisor.

Professional competencies:

• Experience from working as a Project Officer in a humanitarian/recovery context
• Good understanding of protection mainstreaming- is the process of incorporating protection principles- safety and dignity, meaningful access, empowerment and participation and lastly accountability.
• Demonstrated experience on advocacy work for refugee issues in Kenya
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities Basic understanding of engaging with communities
• Good understanding of developing of content or information pieces
• Good understanding of web based applications
• Knowledge of English (Written & Spoken).  Knowledge of Somali an asset
• Excellent report writing skills

Context/ Specific skills, knowledge and experience:

• University degree in law, political science, social science or other relevant discipline.
• Minimum 5 years’ humanitarian experience with refugees/internally displaced persons (IDPs) at field level with an NGO or other international organization.
• Good understanding of the refugee context in Kenya
• Knowledge of international refugee law and national law applicable to refugees
• Knowledge of SPHERE standards and durable solutions –sphere standards-steps take to alleviate all those affected by calamity or conflict, and all affected have right to life hence assistance. Principle- rights to life and dignity, right to protection and security, and right to receive humanitarian assistance.
• Knowledge of community outreach, counselling and legal aid service provision
• Experience in PCM, M&E reporting: Initiation- problem identification, establishment of the case and feasibility study. Definition of objective and scope, purpose and delivery. 2. Planning- identification of stakeholders, creation of sets of plans, setting communication plans, activities and resource allocations, log frame review and budget preparation. 3. Implementation/Execution- Delivering the results, managing the resources and monitoring and reporting 4. Closure- release of deliverable, handing over of the documents, release resources and conduct lesson learnt. Communicate closure of the project
• Technical experience in delivery of training, client management including information, counselling and legal assistance and case management

Qualified female candidates are encouraged to apply

Apply Before

02/15/2022, 10:37 AM