Case Manager- Case Management Project at Swahilipot Hub Foundation

Key responsibilities:

The case manager will play a vital role in co-designing the mentorship program, mobilizing opportunity youth (OY), and facilitating structured mentorship to assist them in accomplishing their personal and professional objectives. The case manager will also Monitor and evaluate the progress of OY on a case-by-case basis, identifying any challenges or additional needs.

Additionally, the case manager must stay updated on emerging needs and opportunities for OY and actively contribute to the continuous co-designing of the program alongside the project team. Building a strong relationship with the Youth Hub Networks and gaining familiarity with their programs and services is also essential to act as a reliable referral point for additional services required by OY. Your exceptional interpersonal skills, knowledge of youth development principles, and ability to establish positive relationships will significantly contribute to the success of our mentorship program.

Responsibilities

1. Facilitate structured mentorship sessions for opportunity youth (OY) in accordance with the program guidelines and objectives.
2. Build strong rapport and provide guidance, support, and encouragement to opportunity youth (cases), helping them set and achieve personal and professional goals.
3. Monitor and evaluate the progress of OY on a case-by-case basis, identifying any challenges or additional needs.
4. Collaborate with the Case Management team to refer mentees to other necessary services available through the Youth Hub Networks and other ecosystem partners.
5. Maintain accurate records and documentation of mentorship sessions, progress, and outcomes.
6. Attend regular meetings and training sessions to enhance mentoring skills and stay updated on program developments.
7. Collaborate with the Project management team and other case managers to ensure the effective implementation of the mentorship program.
8. Communicate regularly with the Project Manager, providing updates on mentee progress and any issues or concerns that may arise.
9. Stay updated on relevant policies, regulations, and funding opportunities related to youth programming and make recommendations for program enhancements.
10. Any other duties as may be assigned by the Project Manager

QUALIFICATIONS AND EXPERIENCE

1. Diploma in any relevant field (e.g., social work, psychology, education, e.t.c) or equivalent practical experience.
2. Proven experience in mentoring or coaching youth, preferably within a community or non-profit setting.
3. Strong interpersonal and communication skills, with the ability to establish trust and build positive relationships with PY.
4. Knowledge of youth development principles and experience in guiding and supporting OY in their personal and professional growth.
5. Cultural sensitivity and awareness, with the ability to work effectively with diverse groups of youth from various backgrounds.
6. Excellent organizational skills and the ability to manage multiple tasks and priorities.
7. Proficiency in using computer applications for record keeping and documentation; MS Suite.