Chief Cashier at Setyon Sacco

We are seeking to recruit a qualified professional to fill position of Chief Cashier. To manage and oversee all FOSA (Front Office Service Activity) cash operations, ensuring efficient and accurate handling of financial transactions. This includes supervising staff, managing cash flow, reconciling accounts, and ensuring compliance with Sacco policies and regulations. They also play a key role in customer service, handling inquiries, and promoting Sacco products.

KEY DUTIES AND RESPONSIBILITIES

• Operational Management. Plans, organizes, and coordinates FOSA activities to ensure smooth and efficient cash operations.
• Cash Handling: Manages all cash transactions, including deposits, withdrawals, and loan repayments, ensuring accuracy and security.
• Reconciliations: Reconciles all cash and bank transactions, including Mpesa and other accounts, on a daily basis.
• Security: Ensures proper arrangements for insurance, alarm systems, cash limits, strong room operations, and key controls.
• Supervision: Supervises and provides guidance to the FOSA staff, ensuring they adhere to policies and procedures.
• Financial Management:
• Record Keeping: Maintains accurate and up-to-date records of all cash and bank transactions.
• Reporting: Generates cash-related documents and account reports, including daily reconciliations.
• Compliance: Ensures compliance with all relevant Sacco policies, procedures, and regulatory requirements.
• Risk Management: Implements and monitors financial controls and risk management procedures.
• Banking: Performs bank deposits and withdrawals according to established procedures.
• Customer Service:
• Member Assistance: Provides excellent customer service, addressing member inquiries and resolving issues related to FOSA services.
• Product Promotion: Promotes Sacco products and services to members.
• Staff Management:
• Training: Trains new cashiers on accounting procedures, company policies, and customer service standards.
• Performance Management: Evaluates the performance of cashiers and provides feedback.
• Policy Implementation:
• Implements FOSA policies and procedures as directed by the Board.
• Account Opening: Opens new accounts for members.

EDUCATION AND PROFESSIONAL QUALIFICATIONS

• Degree in business related course from a recognized university.
• CPA part II qualification is often preferred.
• 3 years’ experience working as a cashier/teller of which two years were in a Chief cashier position in a Sacco or a Bank.
• Attention to detail and accuracy.
• Proficiency in accounting software and Microsoft Office Suite, especially Excel.
• Excellent communication and interpersonal skills.
• A minimum of 2 years’ experience in a busy financial institution.
• Sound knowledge of Sacco laws and regulations.
• A person of integrity, team player with effective communication skills.
• Excellent in analytical, interpersonal and team management skills.