Chief ICT Officer - Head Systems Development & Integration at County Government of Kisumu

Ref: KSM/CPSB/2020/034

Responsibilities

• Evaluate the effectiveness of existing internal processes and applications and propose solutions and opportunities for automation and audit controls;
• Design, code, test, document and maintain programs, including continuous updates of inhouse created programs. Write program documentation, help files, testing and training materials for current and future programs;
• Be responsible for the planning and execution of post-implementation reviews for all new systems, and maintain formalized regular contact with departments in order to establish that operational systems are providing a satisfactory service;
• Support all departments within the county in their software applications, uses, vendor selections and vendor relationships;
• As requested, research new systems and system upgrade recommendations;
• Effectively communicate technical improvements, restrictions, or road blocks of new software applications and upgrades to department personnel;
• Manage projects for new systems or upgrades to existing systems. Both in-house systems as well as vendor chosen solutions;
• Provide technical support and develop training for internal users on variety of software;
• Provide support and counsel in the relationship between internal software users and their software vendors;
• Ensure that all county systems are supported and maintained according to industry standards for quality system provision, and that requests for amendments and enhancements are properly authorized, change managed, and implemented in accordance with installation, release and change control standards;
• Coordinate with software vendors and end users to create specifications for customization requests and testing of software releases;
• Maintain web sites for the county both executive and assembly needs;
• Coordinate and work closely with Deputy Director ICT on software installations and upgrades;
• Maintain county databases and provide requested reports and queries from the data; liaise with National Government on databases held at the National level;
• Work with other departments within the county on a variety of operational processes, and support and conduct internal training programs as needed;
• Perform any other lawful duties as assigned from time to time.

Qualifications

• A Bachelor degree in Computer Science, Information Technology, Computer Information Systems, Management Information Systems or other ICT related disciplines from a recognized Institution;
• Have working experience of at least three (3) years.
• Satisfy the requirements of chapter six of the constitution of Kenya on leadership and integrity