Chief of Field Operations at Boma Projects

JOB SUMMARY/PURPOSE

The Chief of Field Operations will lead BOMA global operations across multiple countries, providing strategic and inspirational leadership to BOMA’s Africa employees to deliver measurable results in reaching 3 million people in the ASALs of Africa by 2027. The Chief of Field Operations will oversee the critical expansion of BOMA in Kenya as well as emerging countries in Ethiopia, Uganda, and Nigeria.

In partnership with the CEO and ELT, the Chief of Field Operations will implement BOMA’s global strategy implementing the REAP program throughout Africa through strategic partnerships and government adoption. The Chief of Field Operations will provide functional leadership scaling, standardization, and management across Country Directors and Training Development and Delivery.

The Chief of Field Operations will serve as a member of the Executive Leadership Team (ELT), contribute to strategic plan, and build organizational capability of operational & impact excellence. As part of this role, the Chief of Field Operations will manage senior staff, and is expected to develop and manage a departmental budget.

BOMA is headquartered in the USA and Kenya, this is a global position based in Nairobi, Kenya. Travel to the USA, within Kenya and other countries will be required for meetings with partners, donors, senior staff, and the board of BOMA.

DUTIES AND RESPONSIBILITIES

Global Operations – 60 %:

• Develop, execute, and drive overall strategy and impact for BOMA’s portfolio of country-level work in line with established BOMA vision
• Lead and manage country teams to ensure learning, coordination of strategies and activities, and decide on resource allocation in support of overall portfolio strategy
• Lead and manage Training & Development teams, ensuring excellence in instructional design, curriculum development, and tools.
• Guide and supervise continued development and implementation of country strategies by country teams, monitor progress against impact, ensuring high level of quality and operational excellence
• Monitor progress and ensure alignment, consistency, and coordination across portfolio of countries, expand best practices into regional and global strategies
• Develop guidelines for BOMAs in-country support related to technical assistance and evaluations in collaboration with relevant teams
• Ensure alignment with Chief Scaling Officer and Strategic Partnerships efforts
• Build and maintain operational systems that ensure proper administrative support for programs

Training and Capacity Development – 20 %:

• Adapt adult learning to each program, oversee curriculum and tool development for each BOMA program
• Ensure that BOMA delivers on all its contractual program obligations, ensuring program delivery hits all targets on budget and on time
• Ensure effective, transparent use of resources in compliance with BOMA and donor policies/procedures
• Identify and flag any emerging challenges and opportunities and provide feedback to program design
• Ensure that all program activities operate consistently and ethically within BOMA’s mission and values

Other duties - 5%

• Support the CEO and the board through the process of the development, adoption, operationalization, roll out and tracking of the new strategic plan
• Support the CEO and the ELT through the process of organizational change-management as the strategic plan, new partnerships and new projects require BOMA’s people and systems to work in new ways.
• Represent BOMA at various public events as requested
• Support the CEO, board and other team members in other mission critical needs as identified and prioritized by the CEO for the growth and the benefit of the organization

Team Development – 10%

• Coach senior-level staff to manage and develop high-performance teams and develop and implement program strategies focused on impact and results
• Assist senior program managers with information, tools, and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a work environment of mutual respect where project and regional managers strive to achieve excellence.

As a member of the leadership team: - 5%

• Support organizational decision-making to reflect BOMA’s mission and values.
• Support BOMA’s strategic planning processes and regular performance assessments with a focus on programs.
• Drive BOMA’s effort to deliver on its annual program impact and milestone goals to support scaling.

Metrics:

• Delivery and implementation efficacy
• Resource management

Knowledge and Experience:

• Bachelor’s degree or equivalent in business administration, program management, social science, human resource management, international development, or another relevant field. Master’s degree preferred.
• 10-15 years of strong general management experience, converting strategy into effective execution with demonstrated ability to scale program efforts. Experience with global program development related topics a plus.
• Proven record Strategic leadership, transforming ideas and relationships into concrete high-impact outcomes and partnerships, preferably in a nonprofit setting.
• Season spokesperson and communicator with multilateral institutions, public and private stakeholders, INGOs, and government.
• Effective leader with proven record of coaching, mentoring, and building diverse, inclusive teams
• Passion for BOMAs mission and servant leadership with high EQ
• Demonstrated attention to detail, ability to follow procedures, meets deadlines and work independently and cooperatively with team members.
• Previous experience working in Africa is strongly preferred.
• Fluency in written and oral English is required.