Export Sales Administrator at HCS Affiliates Group

Our client, a well-established company in the FMCG sector and with a long track record in Kenya and overseas Markets, is hiring An Export Sales Administrator.

The Job holder will be responsible for co-coordinating the activities of export business and ensuring that the company maintains and grows the existing markets and continuously establish new markets for the company’s products

Reports to: Head of Sales & Marketing

Direct Reports: Export clerk

Responsibilities

• Assist the Export Manager in the implementation of strategic plans
• Ensure the smooth running of all on-line platforms and responding to all enquiries.
• Assist in preparing shipping documents, regulatory approvals for exports and filing of returns as may be required.
• Receive, edit, verify, track and coordinate information on customer orders/shipments with production scheduling and dispatch.
• Maintain/update customer profiles for all clients
• Ensure export markets growth, planning, profitability and execution.
• Gather market intelligence for potential export markets and share with the Export Manager
• Ensure all internal control policies in regard to export procedures, trading terms, policies and are adhered to.
• Assist in developing quarterly rolling SKU, realistic demand forecast for individual markets.
• Maintain standard operating procedures and customer profiles including key contacts, special requirements, contract rates and a record of any customer preferred services, customer property held by the company including intellectual property, artworks and packaging material.
• Resolve issues respective to meeting client requirements, data input - general customer service inquiries related to tracking & tracing.
• Prepare export reports and analysis of statistical data.
• In liaison with Legal Office, facilitate international registration requirements for the Company and brands; and ensure compliance on all legal and statutory requirements as may be deemed necessary.
• Perform other duties as requested or assigned

Key Result Areas:

• The accountability areas are as follows;
• Market forecasting
• Timely and accurate reports
• Timely customer deliveries

Knowledge and Skills Required:

• Bachelor degree in business related field e.g. International Marketing
• Post Graduate Diploma in Marketing. (CIM)
• Qualification in Clearing and Forwarding or Shipping will be an added advantage.
• Three (3) to five (5) years in FMCGs with a minimum of two (2) in export markets.
• Demonstrated negotiation skills.
• Demonstrated strong computer proficiency skills.