Chief of Staff at Jacaranda Maternity

KEY RESPONSIBILITIES

• CEO Support
• Support the CEO in managing projects (some assigned, others proposed by the CoS) – tgive a flavour of these projects, we want technology tstreamline and optimize our human resource costs, wishing tleverage AI for clinical decision making, and launching a new ERP thelp plug gaps in our existing HMIS, timprove patient journeys, and alsimprove margins
• Central point of communication for the CEO, internally and externally; keep the CEO informed and help anticipate key issues affecting the business holistically
• Prepare all materials and logistics for board meetings, and other corporate annual meetings of key constituents
• Manage and prioritize workflows tensure that meeting reports, minutes, correspondence and matters for attention are dealt with in a professional and timely manner
• Coordination of teams
• Facilitate communication and collaboration in decision-making, program management, and initiative implementation among senior management including country and functional leadership
• Identify cross-functional challenges/bottlenecks and facilitate communication and solutions
• Provide strategic analysis and thought leadership on competitive landscape; keep up with competitive and industry trends
• Work via influence and collaboration, with a cool and calm demeanour. While other leaders (often more tenured) will need tbe highly responsive tthe CoS, this person must operate with humility and mutual respect at all times
• Strategic projects
• Help define the strategic vision for the organization and document business plans and initiatives; provide leadership tensure follow-through on strategic initiatives
• Prioritize key initiatives tdrive maximum business, clinical, and team impact across our existing countries
• Provide a strong voice and analytical/strategic insight tinform decisions on new business offerings, entry intnew markets across Sub-Saharan Africa, etc.
• Play a critical role in high profile acquisitions and financing projects
• Capacity building
• Improve current processes and coordinate organizational procedures for optimized efficiency and productivity
• Help provide training support for various team members from assisting with modeling and analytics
• Serve as a role model for mentorship and knowledge sharing, both in day-to-day activities and in helping upgrade enterprise level systems and capabilities
• Supervisory Responsibilities
• The CoS will largely be an individual contributor, sitting on the executive committee and reporting tthe CEO. That said, on a project basis other teams will report intthe CoS
• Additionally, we may build out a small team under the CoS including functions such as market analytics, marketing and communications, and IT (this is all TBC)
• Over time, the CoS may alshave oversight for any administrative resources tsupport our executive team

CANDIDATE PROFILE

• Bachelor’s degree required from top-tier university. MBA or Master’s degree from a top-tier university is preferred (but not required)
• 3+ years’ work experience – strong preference for someone with a management consulting background at a top-tier firm (e.g., Bain, BCG, McKinsey)
• Strong analytical skills required (proficient in modeling and Excel)
• Strong presentation and written communication skills required (proficient in PowerPoint and Word)
• Ability tsynthesize large quantities of information and distil intkey action points
• Self-starter – ability twork in a self-directed way while keeping everyone informed
• Highest level of professionalism and confidentiality
• Personality profile tfit inta high-growth, entrepreneurial culture that requires teamwork and significant interaction with employees at all levels
• Ability tmanage details but alsthink high level (dig through the weeds, but have the 10,000 foot view)
• Willing twork hard, get your hands dirty and run through walls tachieve results
• Passion for Jacaranda’s Mission