Child Protection & Case Management Officer (National) – Nairobi at RefuSHE

Department: Safe House & Case Management

Supervisor: Case Management Coordinator

Key Responsibilities

• Receiving and reviewing referrals and requests for service to determine eligibility to admission in GEP and Safe House as well as any other grant funded projects.
• Under supervision of case management and child protection coordinator, determining the need for and recommending Safe House as well as any other grant funded projects
• Gathering thorough information and conduct an assessment of the immediate safety of the children at the point of first contact; intervening in risk situations and initiating immediate protection action
• Initiating and facilitating the referral for services provision from other agencies /organizations consistent with the proposed service plan
• Strictly adhering and implementing Safe House SOPs and other regulatory requirements as stipulated within the CCI registration admission of children to GEP and Safe House
• Completing requirements for court hearings with support of legal advocacy manager if and where the law may require including preparing evidence materials.
• Preparing and ensuring accurate, thorough and timely recording of case information including case notes, modules, reports, family case histories, correspondence, and legal forms, as required by the UNHCR, RAS and RefuSHE
• Initiating a relationship with the child and the foster family to facilitate an accurate and thorough assessment of the protection issues and individual case needs
• Initiating Best Interest Processes for each individual case through conducting BIAs, BIDs, making arrangement for alternative care, family tracing/reunification, undertake home visits as well as recommending case management support
• Implementing the service plan with the child and family (foster) including appropriate management of the therapeutic relationship, providing counseling.
• Assessing physical, mental, emotional and social needs of each child in the organization programs, and establishes a trust relationship in order to support and facilitate the child’s growth and development
• Developing and implementing appropriate short and long term plans of care for the child based on the results of the needs assessment
• Any other lawful duties as assigned by the supervisor.

Qualifications and Competencies

• Degree in Social Sciences/Social Work or other related studies from a recognized institution and at least 3-5 years’ work experience in implementing similar projects.
• Additional Certificate/Diploma in Nursing and working background on the same is an advantage.
• Strong self-starter, able to take initiative and adapt to changing circumstances and priorities.
• Good planning and coordination skills, with the ability to organize a substantial workload comprised of complex and diverse tasks.
• Ability to remain flexible in a dynamic environment and work well in a team.
• Good understanding of case management model.
• Commitment to RK’s safeguarding and other policies on child protection.
• Good interpersonal and communication skills.
• Good report writing and computer skills.
• Good command of English both oral and written.