City General Manager at ALX

As the General Manager, your mission is to grow The ALX community while driving its commercial success and impact. You will build and oversee a high-performing team, run day-to-day operations, and oversee revenue generation. As General Manager, you will be responsible for: 

• Community Growth: You will ensure that the community grows while maintaining its high-calibre membership
• P&L Ownership: You will have full P&L ownership as you grow revenue and manage costs to ensure profitability and sustainability
• Business Development & partnerships: You will establish strategic partnerships with key stakeholders, 
• Serving as the local Face of ALX: You will be ALX's representative in key forums and with local media etc.
• Managing stakeholders: You will build and maintain key stakeholder relationships. 
• Creating work opportunities for young Africans: You will help to facilitate work opportunities for young Africans in Nairobi by enabling early career top talent to build relationships with local corporate partners
• Driving a culture of execution: You will serve as the custodian of ALX's entrepreneurial ‘doer’ culture, rolling up your sleeves as a Founder--from engaging with VIPs and celebrities to setting the table for an intimate gathering -- no job is out of scope.

KPIs:

• Talent recruitment: Number of talent recruited into our training programs
• Community Growth: Measure by new community growth
• Customer experience: Measured by learner net promoter score 
• Impact: Number of work opportunities created for young talent 

REQUIREMENTS:

• 5+ years of experience in management consulting, finance, or operations management
• 3+ years of experience building partnerships
• 3+ years in a management role
• Entrepreneurial DNA & high level of self-motivation (experience as an entrepreneur / working in a fast-paced environment is a plus)
• Strong business and financial acumen
• Strong relationship-building skills & stakeholder management
• ‘Roll up Sleeves’ GYSHIDO mindset
• Excellent written and verbal communication skills
• Experience building & managing lean, high-performance teams
• Ability to work in a dynamic and changing environment
• Strong analytical and problem-solving skills, highly organised and agile
• Data-Driven decision making
• Capable of building financial models
• Flexibility to travel frequently around your region, as well as working late nights and weekends as and when required
• This is a hybrid role, with a minimum 2-3 days at the office required