Client Experience & Project Coordinator at Fanisi HR Solutions

Our client is looking for a Client Experience & Project Coordinator  to oversee and improve day-to-day administrative operations, support training program delivery and serve as a key link between internal teams, clients, and partners.

Key Responsibilities

• Lead and manage all aspects of office administration
• Oversee scheduling, event logistics, and smooth coordination of training programs
• Manage client communications and support document preparation for proposals and reports
• Oversee digital engagement: website updates, social media posts, and email campaigns
• Track and report key operational metrics and budgets
• Maintain accurate filing systems (digital & physical) and ensure data confidentiality
• Continuously improve systems, tools, and workflows for efficiency

Required Specifications;

• A Bachelor’s degree in Business Administration, Law, Accounts or related field
• Minimum 2 years in a senior administrative or office management role
• Strong leadership, communication, and problem-solving skills
• High proficiency in MS Office, Google Workspace, and digital tools
• Experience supporting training or professional service firms is an added advantage
• A self-starter who thrives in fast-paced environments and delivers with excellence
• Experience in a law firm or accounts department is preferred