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Citibank N.A. Kenya has been operating in Kenya since 1974 and has two branches in Nairobi and Mombasa, serving Corporate and Institutional clients. Citibank Kenya is the regional hub for the Citi East Africa cluster, which covers Kenya, Uganda, Tanzania and Zambia. It's the only solely corporate bank in Kenya. Businesses Citi Kenya is structured around ...
The Client Service Officer is an intermediate-level position responsible for providing top-tier corporate clients with after-sales support through various mediums of communication, primarily the telephone and e-mail. The overall objective of this role is to address client inquiries, provide ongoing customer service support and continually realign operational or delivery capabilities with customer expectations.
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