Senior Relationship Manager - Fast Moving Consumer Goods (FMCG) at KCB Bank Kenya

Key Responsibilities

• Implement the FMCG Business Segment Portfolio strategy in line with the overall KCB Group Strategy. 
• Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Balance sheet and Customer number growth.
• Execute client deals in line with developed strategic client plans. 
• Executes sales growth tactics and targets in collaboration with business partners
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest. 
• Relationship Management of Key Regional Customers and Stakeholders. (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners). 
• Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank 
• Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities 
• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements. 
• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters. 

Education and Experience

• University Degree from a recognized institution.
• Seven (7) years’ banking experience in the Financial/banking sector,
• 5 years Corporate Relationship Management within FMCG/Manufacturing/Agribusiness
• 5 years Credit and Financial Analysis 
• 5 years Client Portfolio Management 
• Knowledge of Trade and Transaction Banking products 
• Deep understanding of FMCG/ Manufacturing/Agribusiness value chains
• Deep sector knowledge of FMCG Manufacturing/Agribusiness sectors including emerging trends, threats and opportunities.
• Digital Savvy and Computer literacy 
• Entrepreneurial and Commercial thinking 
• Excellent research, analytical, and problem-solving skills. 
• Integrity & courage to challenge actions within various business units and the status quo.