Cloud Engineer at APA Life Assurance Company Ltd

KEY PRIMARY RESPONSIBILITIES

Cloud Infrastructure Engineering

• Design, implement, and manage cloud infrastructure solutions, ensuring scalability, reliability, and alignment with organisational architecture and standards.
• Apply technical standards aligned to the approved cloud strategy and advise management on the technical impact of business and architectural decisions.
• Provide expert technical input to functional plans and support the delivery of strategic initiatives within a 6–12 month planning horizon.

 Cloud Operations, Automation and Performance

• Support the deployment and operation of applications in cloud environments, including automation, monitoring, and performance optimisation.
• Collaborate with engineering and infrastructure teams to support cloud integration, DevOps practices, and continuous delivery (CI/CD) pipelines.
• Monitor cloud performance and usage, identifying opportunities for optimisation, cost reduction, and improved system resilience.
• Resolve complex or escalated technical matters and support service improvement through analysis and recommendations.

Cloud Security, Governance and Cost Management

• Implement cloud security, governance, and cost management practices to ensure compliance, efficiency, and risk mitigation.
• Ensure technical work complies with organisational policies and regulatory requirements, and support audit and regulatory reviews when required.
• Identify and report technical risks, control gaps, trends, or anomalies, escalating matters beyond technical authority to management.
• Exercise sound judgement on decisions within the area of responsibility that affect cloud spend, resources, and service availability.

Reporting and Documentation

• Prepare accurate technical reports and analysis, and contribute technical input to functional reporting.
• Maintain accurate documentation of cloud architectures, configurations, methods, and decisions.

Stakeholder Engagement and Technical Leadership

• Engage internal stakeholders (Application Development / DevOps, Digital & IT leadership, Information Security) and external partners (cloud service providers, third-party vendors, managed service providers, and systems integrators) on technical matters within delegated authority.
• Communicate complex technical information clearly and simply to management and non-technical stakeholders.
• Provide technical guidance, mentoring, and knowledge-sharing within the function, and coordinate project work where required without formal people-management authority.
• Promote high professional, technical, and ethical standards, and attend training as required and agreed.

ACADEMIC QUALIFICATIONS

Bachelor's degree is essential; a degree in Computer Science, Information Technology, Engineering, or a related technical field is an added advantage.

JOB SKILLS AND REQUIREMENTS

• Cloud Platform Engineering — Expertise in designing, building, and operating secure, scalable workloads on major public cloud platforms.
• Infrastructure as Code and Automation — Ability to provision and manage infrastructure through code, scripting, and automated workflows.
• Cloud Security and Governance — Sound knowledge of cloud security controls, identity and access management, policy enforcement, and cost governance.
• DevOps and CI/CD — Experience building and supporting deployment pipelines and DevOps practices that enable continuous delivery.
• Networking and Systems Integration — Understanding cloud and hybrid networking, connectivity, and integration with on-premises and third-party systems.
• Monitoring, Performance and Resilience — Ability to implement observability, tune performance, and design for availability and recovery.
• Technical Leadership and Expertise — Acts as a trusted technical authority and raises engineering standards across the team.
• Problem Solving and Analytical Thinking — Diagnoses complex technical issues and develops practical, sustainable solutions.
• Collaboration and Influencing — Works across functions and with external partners to align on standards and outcomes.
• Communication — Explains complex technical matters clearly to technical and non-technical audiences.
• Drive for Results and Accountability — Takes ownership of outcomes and delivers reliable results within agreed timelines.
• Demonstrable proficiency in leveraging AI tools and emerging technologies to enhance infrastructure automation, cloud operations, and decision-making.

PROFESSIONAL QUALIFICATIONS

Any related professional qualification will be an added advantage.

EXPERIENCE

• Minimum of 3–5 years of  specialist practice in cloud engineering or related discipline.
• 3–5 years of experience applying regulatory, technical, or analytical frameworks in an operational environment.
• Advanced computer literacy.