Cloud Support Engineer - Containers, AWS Support Engineering at Amazon

BASIC QUALIFICATIONS

• Containers: includes all AWS services that supports containers' creation and orchestration services, such as Elastic Container Service and Elastic Kubernetes Service.
• To qualify for this role, you should have the following experience:
• Knowledge/experience in administration and troubleshooting for two (2) or more of the following:
• DevOps/Deployment
• Orchestration Management
• Configuration Management
• Knowledge/experience in continuous integration technology (e.g. Chef, Puppet, Docker, Jenkins, Ansible, or related tools).

Preferred Qualifications
PREFERRED QUALIFICATIONS

• 2 to 4 years of relevant experience
• One or more Web and Application Server technologies (e.g. Apache HTTPD, Apache Tomcat, Nginx, Glassfish, JBoss, Puma, Passenger, IIS).
• Scripting or development experience using Python, Node.js/JavaScript, PowerShell or C# (.NET), Ruby, Golang.
• Understand the complete deployment lifecycle from design, build, test, deploy.
• Experience with Kubernetes or containerization technologies
• Understanding of hypervisor/virtualization and containerization
• Experience with System Administration with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory, Exchange).
• Experience in Networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing.
• Experience with Network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools).
• Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP).
• Strong analysis and troubleshooting skills and experience.
• Experience managing full application stacks from the OS up through custom applications.
• Exposure to Virtualization (Hyper-V, VMware, Xen).
• Good understanding of distributed computing environments.
• Exposure to security concepts/best practices.
• Knowledge of storage technologies.
• Experience with Cloud services and Cloud deployments.