Cluster Communications Head at Novartis

Job Description

This role is expected to provide professional advice, support and coordinate activities/relations for Communications in the Cluster.

• Coordinate and provide specialist knowledge in a specific area of communications.
• Act as a strategic partner to the business, and create and support implementation of communications strategies in own area of expertise.
• Supervise the implementation of consistent internal and external communications plans.
• Supervise the implementation of assigned project or communications activity.
• Build relationships with and counsel senior Business Partners and /or senior Communications colleagues.
• Manage agencies and other external vendors to secure maximum return on investment, operational excellence and business impact.
• Use and coordinate available communications resources to achieve required results by ensuring effective deployment of project information /materials.
• Lead, coach and mentor a small team and coordinate education of Communications colleagues and Business Partners across communications specialties.
• Develop and lead the implementation of a “One Novartis” Communications program for the Cluster, ensuring alignment with the SSA Communications program and strategy.
• Lead and build the communications strategy and capabilities for the Cluster; to anticipate and manage risk to Novartis reputation; advise Cluster Leadership Team (LT) of reputational risk associated with specific activity
• Lead the successful implementation of all external and/or internal communications activities in key projects and programs for the Cluster.
• Develop and implement internal and/or external communications activities in key projects and programs for the Cluster
• Provide expertise in a broad knowledge of several diverse areas (Internal Communications, Media Relations, Social Media, Corporate Affairs, and Stakeholder Engagement).
• Counsel Cluster LT (and other key leaders) in all aspects of communications, select media spokespeople, conduct media training, and develop communications messages around key programs and initiatives.
• Establish and maintain relationships with key external stakeholders and ensure consistency of Novartis brand and market position in all communications
• Build, monitor and evaluate the performance of the Communication function in the Cluster, to achieve and maintain best-in-class performance, while being fully consistent with the evolving legal, regulatory and compliance environment
• Ensure the implementation and monitoring of global communication policies/ procedures

Minimum Requirements

• Bachelors Degree in Communications, Public Relations or other relevant subject required.
• Operations management and execution
• Project Management
• Collaborating across boundaries
• Cross cultural experience
• Agency Management
• Creative Writing for Various Channels
• Developing concise and clear messaging that drives engagement & behavior
• Channel innovation analysis & synthesis of business information
• Fluent in English mandatory.