Commercial Manager -002/2022 at Gusii Water and Sanitation Company Limited (GWASCO)

Job Purpose

• The Commercial Manager is responsible for the commercial function and Business Development Strategy of the Company
• Reporting relationship: The position reports to the Managing Director
• Supervises: The position supervises the commercial department/function staff

Duties and Responsibilities
The duties and responsibilities of this position are: -

• Processing new customer accounts, Updating the customers register/accounts
• Coordinate the departmental performance to ensure realization of set targets monthly, quarterly and annually
• Prepare and submit monthly, quarterly and annual reports for the department
• Prepare Board management papers for approval
• Ensure that all the data with regards to monthly meter readings and payments is entered and verified
• Liaising with other sections in provision of quality service to customers
• Ensuring timely billings of all services provided to customers .
• Maintaining accurate records
• Preparing accurate reports as required
• Liaising with other sections in provision of quality service to customers
• Identify training needs for departmental staff
• Recommend appropriate development opportunities for the departmental staff to address identified needs
• Addressing promptly to complaints from customers
• Develop department budget and work plan
• Mentor and coach departmental staff
• Identify procurement needs of the department
• Participate in strategic planning and implementation.
• Responsible for physical assets assigned by the company
• Makes strategic, operational and financial decisions for the department
• Plans the work of subordinates, assigns work to subordinates, monitors subordinates work performance. Appraises/evaluates subordinates performance
• Work closely with other departments/sections in all areas.
• Performing any other work other relevant responsibilities as may be assigned by the company

Requirements for Appointment

• Bachelor's degree in Finance, Accounting, Economics, Strategic Management or any other Business-related field from a recognized Institution CPA (K), ACCA or relevant professional qualification.
• Member of a professional body and in good standing
• Demonstrable ability to prepare various business reports
• Ability to communicate effectively in diverse work situations
• 7 years' of work experience with a minimum of 3 years in a managerial or supervisory position.
• Must be computer literate.