Communication & Partnership Manager at Kenya National Chamber of Commerce and Industry (KNCCI)

Reports to: Chief Operating Officer

Contract: 3 Years Renewable Contract

Role Description: Kenya National Chamber of Commerce and Industry (KNCCI) was established in 1965 as a business membership organization with a mandate to protect and develop the interests of the business community in Kenya.

KNCCI is also an affiliate member of the International Chamber of Commerce (ICC) & the World Chamber Federation (WCF). As communication manager will be responsible for managing all internal and external communications

Key Responsibilities:

Communications

• Coordinate development and implementation of Chamber communication strategy
• Design and produce Chamber Quarterly Business Magazine, flyers and promotional materials.
• Liaise with other departmental heads in production of Chamber newsletters, website updates, and other publications
• Maintain and regularly update membership database
• Coordinate the implementation of the Corporate Social Responsibility (CSR)
• Implement communication plans to increase brand awareness and recognition of the Chamber
• Develop relationships with key media to secure and grow media coverage both on-line and off-line
• Communicate Chamber brand to all potential key stakeholders
• Collect and analyze current communication and messages to ensure consistency
• Monitor press publications to maximize opportunity for positive image and visibility
• Develop and produce appropriate communication tools.
• Proficient in social media and online marketing.

Partnership

• Identify and develop partnerships with relevant stakeholders.
• Develop and implement partnership strategy.
• Document and disseminate case studies from partner and program interventions
• Development of communication plans that support partnership platforms.
• Ability to communicate with confidence, clarity, conviction and enthusiasm, translating ideas, issues and observations into compelling messages.
• Ability to build trusted, sustainable and collaborative relationships seen as a highly trusted technical resource for advice and guidance in strategic communications.
• Ability to provide excellent coaching and mentoring support to help others grow and develop personally and professionally.
• Ability to understand the dynamic and complex environment we operate in, finding creative solutions to adapt communications to resonate with different audiences.
• Ability to develop effective work plans, anticipating linkages across different work streams and aligning plans as necessary.

General

• Spearhead and nurture relationships with key stakeholders.
• Generate reports as per the institutional requirements.
• Guide, coordinate/supervise staff reporting to the position.
• Perform any other duties as assigned by the Chief Operating Officer.

Competencies

• Good communication skills to engage and influence internal and external stakeholders.
• Strategic thinking and sound judgment with focus on impact and an ability to work effectively and succeed in a fast-paced working environment.
• Ability to develop and execute strategic communications plans aligned with business brand needs and goals.
• Ability to track results and provide measurable success.
• Ability to take on new and creative ideas/concepts and carry them through to their conclusion.
• Excellent people skills when dealing with all levels of stakeholders, including managing and advising business leadership.
• Basic knowledge of multimedia including best practice, video, audio production, as well as print and design. Competence in MS Office systems.
• Enthusiastic self-starter with well-developed administrative, organizational and self-management skills.
• Proficiency and ability to develop, critique and edit compelling communications content.
• Understanding of media and stakeholder landscape.
• Understanding of corporate communications best practices.
• Crisis and issues management.
• Strong media relations network in broadcast Media.
• Understanding social and digital media communication principles.

Requirements:

• Master’s degree in mass communication or its equivalent from a recognized institution.
• Eight (8) years’ experience with three (3) years in management or senior management position.
• Bachelor’s degree in Journalism or mass communication, public relations or its equivalent from a recognized institution.
• Post Graduate Diploma in Journalism, mass communication or its equivalent from a recognized institution.
• Certificate in a Leadership course from a recognized institution.
• Demonstrate a high degree of responsibility in discharging public relations duties.
• Good writing and communication skills.
• Membership to a relevant professional body in good standing.
• Proficiency in computer applications.
• Management course from a recognized institution
• Ability to work well in a multicultural environment.