Community Manager at Africa Uncensored

Key Responsibilities

• Manage and grow Africa Uncensored’s community of supporters, contributors, and collaborators
• Facilitate meaningful engagement across platforms, including WhatsApp groups, newsletters, events, and forums
• Plan and execute events, meetups, and community-led initiatives
• Act as the main point of contact for community members, addressing questions, feedback, and disputes with care and professionalism
• Monitor and moderate conversations to ensure a respectful, inclusive environment
• Develop and manage communication materials and updates to keep community members informed and involved
• Work closely with the editorial and partnerships teams to align community efforts with organizational goals
• Use tools like Google Forms, WhatsApp, or bulk SMS platforms to manage communication and gather feedback

Qualifications & Skills

• Bachelor’s degree in Communications, Public Relations, Journalism, or a related field
• Proven experience as a Community Manager, group facilitator, or in a similar engagement-focused role
• Excellent written and verbal communication skills
• Strong interpersonal and conflict resolution skills, with a high degree of emotional intelligence
• Ability to plan, coordinate, and execute events or campaigns
• Comfortable using digital tools for communication and coordination
• A passion for community-building and creating welcoming, inclusive spaces
• A strong commitment to public interest, social justice, or independent media is a significant plus