Community Sales Manager at Regus

The opportunity

As a Community Sales Manager, you’ll be responsible for the smooth running of your center. You’ll also be selling our office space, using your negotiation skills to build long-lasting relationships, and closing deals while always looking for that next lead. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention. You will:

• Inspire your team of associates, developing their skills to get the best from each team member
• Manage the day to day running of the centre, maintaining a clean, safe, welcoming and well-maintained environment
• Oversee administrative tasks, including managing leases, rental agreements, and invoicing processes
• Promote your centre to new customers and show them how flexible workspace could enhance their business
• Generate leads and proactive sales by executing against your promotional and networking events and activities
• Build relationships with potential business customers, brokers and partners to sell them our added-value services and products
• Maximize sales performance for your area and ensure KPIs are met and exceeded
• Negotiate contracts and successfully close deals to maximize profits
• Deliver exceptional customer service, ensuring tenant satisfaction and building long-term relationships

About you

We’re looking for someone who has the experience and aptitude to manage a smooth-running operation. Ideally be a born networker who has a natural ability to enthuse prospects; someone who has a passion for consultative selling. You’ll also need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:

• A good communicator, used to dealing with customers – ideally in the hospitality, real estate or events industry
• Confident, approachable and able to build strong relationships with customers
• A solution seller who takes a hands-on approach and is driven to achieve results in a KPI driven sales environment
• Demonstrate experience in nurturing, negotiating, renewing and closing sales
• A great manager, who leads by example and knows how to motivate and inspire a team
• Happy taking ownership of problems and finding ways to solve them
• Positive, enthusiastic and able to adapt to fast-changing situations
• Confident using office software and customer relationship management (CRM) tools