Computer Technologist III (Systems Administrator/Network Administrator) at Garissa University College

ADVERT NO: GaU/HR/EA/3/26: COMPUTER TECHNOLOGIST III (SYSTEMS & NETWORK ADMINISTRATOR) GaU GRADE 8 –ONE (1) POSITION
Job Description

Duties will entail:

• Responsible for the design, implementation, and high availability of the university's campus-wide network infrastructure. This role ensures seamless connectivity across academic and administrative departments while maintaining a robust security posture.
• Assist in systems installation, configuration and maintenance of university networks;
•  Assist in the implementation and management of server security systems and procedures.
• Monitor and fine-tune the performance of servers and Network devices
• Installation and maintenance of data communication infrastructure and services;
• Provide systems administration services for university servers;
• Install, configure, optimize and maintain internet and intranet servers;
• Ensure that the network security measures are maintained;
• Ensure effectiveness and efficiency of network performance;
• Designing of quality network systems in schools and departments;
• Design and maintain high-performance cabled (Fiber/UTP) and wireless (WLAN) enterprise networks.
• Implement 24/7 proactive monitoring to ensure 99.9% uptime for critical university services.
• Manage network security, including firewalls (Fortinet/Cisco), VPNs, and Intrusion
• Detection Systems (IDS).
• Optimize traffic flow using Load Balancing and Quality of Service (QoS) for e-learning platforms.
• Design and manage the hybrid connectivity (Site-to-Site VPN/ExpressRoute) required for the Microsoft Dynamics 365 Business Central ERP ecosystem.
• Implement Network Access Control (NAC) to manage the surge of "Bring Your Own Device" (BYOD) from students while maintaining departmental VLAN isolation.
• Automate routine network tasks using scripting (Python/Bash) to increase operational efficiency.

Job Specification: -

For appointment to this grade, a person must possess the following qualifications:

• A degree in Computer Science/Information Technology or its equivalent from a recognized institution.
• At least four (4) years of relevant work experience.Expert proficiency in Zabbix, Nagios, or ManageEngine OpManager for infrastructure health; Wireshark for deep packet analysis
• At least any one (1) certification from relevant professional bodies in either CCNP, CDCP, CCNA Cloud, CCNA Industrial/IoT, CCNA, MCSE, MCSA, MCSD, N+, A+ OCA, CISSP, Linux+, Network+, Microsoft Certified IT Professional (MCITP), CISA, CISM, CGEIT or other equivalent qualifications from a recognized institution;
• Should have demonstratable cyber security skills.
• Must have technical skills in System Administration on different platform i.e Ms Windows, Linux
• Experience with Virtualization (VMware/Hyper-V), Cloud Integration (Azure/AWS), and Infrastructure as Code (IaC) is recommended.
• Proven experience in managing High Density Wireless environments (Stadiums/Lecture Halls) and Power over Ethernet (PoE) budgeting for IP-CCTV and VoIP.
• Familiarity with Identity Management (Active Directory/Azure AD) integration for Single Sign-On (SSO) across university portals.
• Knowledge of Disaster Recovery (DR) planning and "Off-site" backup synchronization strategies.
• Expert-level administration of Microsoft 365 Education (A3/A5 plans); including the configuration of Azure AD (Microsoft Entra ID) for identity management, implementing Conditional Access policies, and managing Data Loss Prevention (DLP) across the Faculty and Student modules to protect sensitive university intellectual property.
• Expert administration of Google Workspace for Education, including the management of organizational units (OUs), automated user provisioning, and the implementation of advanced security protocols such as DMARC/SPF/DKIM and Multi-Factor Authentication (MFA) to secure student and staff corporate communications.
• Fulfil the requirements of Chapter 6 of the Constitution.