Information Communication Technology Officer at Insurance Regulatory Authority (IRA)

Job Specifications

The duties and responsibilities will entail:

• Assisting users in complying with the ICT Policies, Strategies, Standards and Procedures;
• Assisting in the ICT working tools, deliveries, setup and configurations and issuing;
• Undertaking the maintenance and support of ICT infrastructure, systems and software.
• Identifying ICT infrastructure and equipment due for replacement and disposal;
• Undertaking end-user training on use of ICT infrastructure, systems and software;
• Implementing cyber security controls and monitoring their effectiveness;
• Installing, configuring, updating and supporting computer hardware, end-point security, software and utilities, operating systems and applications;
• Documenting incidents, system errors and bugs and reporting to the concerned Information System administrators;
• Implementing and monitoring data privacy and cyber security controls;
• Undertaking end-user data backups and recovery; and
• Undertaking patch management for end user software and applications.

Person Specifications

• Bachelors degree in any of the following: Computer Science, Information Technology, Information Systems, Business Information Technology, Telecommunication Engineering or equivalent qualification from a recognized institution.
• Proficiency in computer applications.

Competencies and skills

• Communication skills
• Interpersonal skills
• Report writing skills
• Analytical skills