Conference and Events Planner (Nairobi) at Ital Global

About the Client:

• A leading and busy events planning and management company in Nairobi that has resources and equipment to bring events from mere ideas to reality seeks to hire a highly organized, creative and competent individual. The firm is involved in every aspect of planning, management and execution letting their clients focus on their core business.

Job Purpose:`

• The primary role of the Conference and Events Planner is to lead the Event Team in ensuring efficient and effective delivery of exceptional and creative event services. This includes creative presentation and event services for corporate events, conferences, exhibitions, incentives, gala dinners/lunches, private functions, and food and beverage events.

Qualifications and Requirements

• Degree or Diploma in Hospitality Management, Public Relations, Marketing, or a related field
• At least 2+ years’ experience as Event Planned will be an added advantage
• Experience in managing and delivering unique high-end business events
• A sound knowledge of Microsoft Word, Excel, and Event Management Software is a plus
• Formal qualifications in events or conference management would be highly regarded

Competencies and Skills required:

• An eye for creatively using space
• Excellent team management skills
• Positive attitude and problem solving skills
• Reporting and Presentation skills
• Must be flexible and adaptable
• Ability to be proactive and take initiative
• Reliable and keen attention to details
• Honesty and integrity
• Ability to multi task and prioritizing skills
• Outstanding customer service skills and exceptional people skills
• Outstanding oral and written communication skills
• In-depth knowledge of the industry and its current events
• Excellent organization and time management

Key Responsibilities and Duties

• Maintain overall responsibility for the business development and attraction of new events including promotional activity related to the venue’s capabilities, standards, and brand.
• Consistently generate new business through professional networking, industry relations and trade exhibitions.
• Ensure clients receive a superior level of hospitality and event planning requirements with timely delivery of responses, cost estimates and event outcomes.
• Ensure that all event requirements are communicated and recognized to achieve high levels of client and customer satisfaction.
• Provide outstanding events leadership and supervision services whilst providing, coordination and advice in a professional and timely manner.
• Establish and deliver a creative and innovative hospitality experience inclusive of high-end catering, event layout, venue set up and pack down, and other event delivery services required from planning to implementing.
• Annually review all fees and charges including beverage, catering, and conference pricing to maximize revenues.
• Continual improvements to effectively enhance the culinary experience, and event planning to achieve profitability and repeat business.
• Ensure catering operations are carried out in compliance with all liquor licensing, food safety systems, and workplace health and safety requirements.
• Manage, monitor, and continuously improve on budgets, forecasting, ordering, stocktakes, and financial control practices.
• Ensure all sales outlets, stock, point of sale, and cash handling activities are operational and have a high level of security by ensuring all related policies and procedures are followed.
• Manage and report on all financial aspects of the company-events part including budget development, fees, and charges, purchasing requirements, client accounts, event financial records, cash handling, and monthly financial reporting on outcomes and to improve profitability and income streams.
• Develop, manage, and monitor compliance with systems, policies, and procedures, with a continuous improvement program to ensure high quality events, efficient staff, and sustainable business development.
• Utilise the Centre’s technology and information systems to ensure event planning and delivery is documented with cost estimates for catering, production, staffing, ancillary equipment and consumables for client quotations and account reconciliation.
• Oversee risk and compliance requirements to ensure the company operates in accordance with relevant legislation, regulations, policies, and procedures.
• Lead, support, and develop a productive team of permanent, casual, and agency staff, including performance management and development.
• Implement efficient and effective staff rosters and manage timesheets for the purposes of task allocation, payroll, client billing and fatigue management in accordance with the venue hire agreements and employment conditions.
• Communicate effectively with the staff, clients, and stakeholders, to achieve quality and effective administration, customer loyalty and positive event outcomes.
• Be available to work after hours on weekends and evenings as reasonably required.
• Perform other duties from time to time that are reasonably within the competency, skills and training of the incumbent.