Consultant - Open-Source Contributor Communities at World Health Organization

Purpose of consultancy

To contribute to frameworks and guidance for building and managing open-source contributor communities. The consultant will provide expertise in open-source community building and management within the Health Emergency Intelligence and Surveillance Systems Division.

Deliverables

• Create methodology for building and managing open-source contributor communities for WHO open-source products and projects. 
  Expected by: 31st December 2023.
• Contribute to a detailed and comprehensive list of reviewed and recommended online forum platforms and tools for engaging contributor communities. 
  Expected by: 31st December 2023.
• Develop guidance and best practices for creating engaged, inclusive, and respectful contributor communities. 
  Expected by: 31st December 2023.
• Curate key metrics for tracking contributor community growth and engagement. 
  Expected by: 31st December 2023.
• Contribute to the creation of policies to build inclusive and respectful contributor communities with channels for dispute resolution and corrective action. 
  Expected by: 31st December 2023.
• Propose frameworks and processes for recognizing and rewarding open-source community contributors. 
  Expected by: 31st December 2023.

Qualifications, experience, skills and languages

Educational Qualifications:

Essential:

• University degree in Computer Science, Information Technology, or related fields.

Experience

Essential:

• Minimum 7 years of relevant experience working in open-source technology.
• Experience managing open-source contributor communities.

Skills/Knowledge:

Essential:

• Expert knowledge of open-source communities and experience building and managing nascent open-source communities.
• Good understanding of online community forums, tools, and platforms.
• Ability to plan both online and in-person community events and engagements.
• Good understanding of software developers, architects, and other technologists and how they work.
• Knowledge of public health technologies and communities or practice around global health.
• Proactive identification, reporting and resolution/mitigation of issues and risks.
• Political acumen and ability to drive change and improvements in challenging, inter-cultural and complex environments.
• Excellent communication skills.