Consultant Trainer – IT Governance and IT Service Management at Trainingcred Institute

• At Trainingcred Institute, we specialize in equipping professionals and organizations with the skills they need to excel. We’re seeking a seasoned Consultant Trainer in IT Governance and IT Service Management to join our team. If you have a deep understanding of governance frameworks, ITSM best practices, hands-on implementation experience, and a passion for sharing knowledge, we want to hear from you!

Key Responsibilities

Develop and Deliver Comprehensive IT Governance and ITSM Training

• Create and facilitate training programs covering IT governance frameworks (such as COBIT or ISO/IEC 38500) and IT service management methodologies (e.g., ITIL, ISO/IEC 20000).
• Deliver sessions tailored to various organizational contexts, focusing on governance structures, process design, and service delivery excellence.

Guide Practical Implementation Techniques

• Provide hands-on exercises, case studies, and simulations reflecting real-world IT governance and service management challenges.
• Teach participants how to align IT processes with business objectives to enhance performance and compliance.

Update and Refine Course Materials

• Continuously revise training content to reflect emerging trends in IT governance and service management.
• Incorporate best practices for framework adoption, process optimization, and continuous service improvement.

Share Insights from Leading Frameworks and Standards

• Offer in-depth expertise on widely recognized governance and service management approaches, highlighting key principles and implementation strategies (COBIT 2019, ITIL 4, ISO/IEC 20000, etc.).
• Help participants compare different frameworks and select the most suitable for their organizational needs.

 Foster a Collaborative Learning Environment

• Utilize interactive teaching methods, including group discussions, simulations, and team projects, to engage participants.
• Ensure learners leave with actionable skills they can apply immediately to improve governance, risk management, and IT service quality.

Minimum Qualifications and Professional Experience

Educational Background

• A Bachelor’s or Master’s Degree in Information Systems, Business Administration, Computer Science, or a related field.
• Certifications in IT governance or service management (e.g., COBIT, ITIL, ISO/IEC 20000) are highly desirable.

Professional Experience

• At least 3 years of hands-on experience in implementing IT governance frameworks and/or IT service management processes.
• Proven expertise in one or more leading frameworks (COBIT, ITIL) and familiarity with related tools and standards (ISO/IEC 20000, ISO/IEC 38500).
• Experience in training or consulting on IT governance or service management practices is a strong advantage.

Skills & Expertise

• Strong knowledge of IT governance principles, risk management, compliance strategies, and IT service management lifecycle stages.
• Excellent communication skills, with the ability to translate complex technical and governance concepts into practical training.
• Familiarity with adult learning principles and instructional design techniques.

Why Join Trainingcred Institute?

Elevate Your Expertise

• Stay at the forefront of governance and service management trends, ensuring your training and consulting skills remain highly sought after.

Inspire Others

• Empower professionals to master IT governance and service management practices that drive organizational success.

Collaborate and Grow

• Work with a team of experts who share your passion for delivering impactful training solutions.