Corporate Affairs and Communications Officer at Mhasibu Savings and Credit Cooperative Society Limited

JOB PURPOSE

• To support execution of corporate communications, digital content, and public relations while ensuring consistent messaging and safeguarding the SACCO’s brand and reputation.

 MAIN RESPONSIBILITIES OF THE JOB

• Draft and disseminate internal and external communications (circulars, notices, newsletters, member updates).
• Support preparation of official communication materials (speeches, briefs, key messages).
• Ensure consistency of messaging across all communication channels and maintain standardized templates.
• Assist in managing and updating digital platforms (website, member portal, mobile app, social media).
• Assist in developing and scheduling content aligned to SACCO products and strategic initiatives.
• Monitor digital engagement metrics and prepare periodic performance reports.
• Draft press releases and assist in coordinating media engagements and interviews.
• Maintain and update media contacts database and track media coverage.
• Support communication with members, stakeholders, regulators, and partners.
• Assist in coordinating communication for SACCO events, campaigns, and stakeholder forums.
• Ensure adherence to corporate branding, regulatory requirements, and communication standards.
• Prepare and submit monthly communications reports to the CEO and management covering digital performance, media coverage, communications, and stakeholder engagement.
• Maintain communication records and escalate sensitive matters to management as appropriate.
• Any other duty that may be assigned by the Management from time to time

 KNOWLEDGE, SKILLS AND EXPERIENCE

Minimum level of academic qualifications required for the role:

• Bachelor’s degree in communications, Public Relations, Journalism, Marketing, or related field
• Successful candidates will be required to meet the requirements of Chapter 6 of the constitution of Kenya by obtaining the necessary documentation.

Minimum level of professional qualification required

• Professional certifications in communications, digital marketing and public relations
• Professional qualification in Public Relations/Communications (e.g., CIPR, IPRSK)
• A registered member of relevant professional body is an added advantage

Minimum number of years of experience required.

• At least 3 years’ experience in communications, public relations and digital marketing
• Experience communications and public relations in regulated financial institutions.