Research and compare available travel and hotel accommodations to identify the best available option for each travel cost and need, and present to Transport Manager for approval.
Write up proposals for transport costs, and provide final profit and loss statements for completed transports.
Ensure travel arrangements are within approved travel reasons and budget limits, and make all bookings, arrangements, and reservations of airline tickets, hotels or Airbnb’s, rentals, etc. as approved.
Plan air and ground transport routes and supply route details, times, and bookings to transporters.
Prepare travel itineraries and distributes travel arrangements and schedules to all appropriate staff.
Communicate booked transport plans and schedules to clients with utmost professionalism and timeliness.
Oversee transport staff in the field under the supervision of the Transport Manager to ensure timely delivery of products, customer satisfaction, professionalism, adherence to policy, etc.
Obtain approval from management for travel requests and expenses that exceed established limits.
Advise travelers of and assists with any need for specialized travel documents such as airline approvals, required approved paperwork, additional airline fees, tickets, visas, or passports.
Monitor and facilitate the use of company air travel credit cards, frequent flyer programs, and other applicable rewards and loyalty programs.
Assimilate receipts and reimbursements for travel expenses and supply them to the Finance Manager.
In addition to transport coordination, assist the Project Manager with research, quotes, budget preparation, communication, and other related needs to project management.
Perform other related duties as assigned.
Ensure daily operations in accordance with reservation policies and procedures.
Key Requirements:
At least 2 years of experience booking and coordinating travel in business, personal, and/or travel/tourism sectors.
Degree in travel and tourism.
Excellent verbal and written communication skills.
Proficient working knowledge of the travel industry.
Proficient in booking domestic and international flights, hotels, vacation rentals, car rentals, tourism tickets, and other travel schedule details are required.
Excellent decision-making skills with the ability to assess multiple options and identify the best and most cost-efficient choice to serve a specified goal.
Excellent organizational skills and attention to detail.
Proficient with Microsoft Office Suite or related software.
Ability to build consensus and relationships among managers, contractors, employees, and clients.
Capability to communicate clearly and professionally through email, text, phone, and other avenues.
Leadership skills to guide field transporters to success.
Problem-solving and deductive reasoning skills.
Clear spoken and written English capabilities.
Capability to work well under stress, late and off-hours, on weekends, and with constant time-sensitive demands.
Solid understanding of financial management.
Availability to work afternoons, evenings, and weekends as needed.
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