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  • Posted: Mar 15, 2023
    Deadline: Mar 24, 2023
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    Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.
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    Customer Care Support

    Role & Responsibilities

    • Manage the reception area including responding to enquiries and receiving visitors in a professional way.
    • Coordinate and schedule appointments and meetings.
    • Handling Time Attendance and HR Contracts.
    • Receive and direct all incoming calls at the reception while taking messages where necessary and relaying them to the appropriate staff according to office procedures.
    • Prepare invitations, programs and other relevant documentation for events and coordinating distribution of office parcels and mail ensuring proper sorting of both incoming and outgoing deliveries within stipulated timelines. 
    • Provide administrative and clerical support, including coordinating incoming meeting and appointment requests for staff/faculty, boardroom bookings, preparation of correspondence, memoranda, taking minutes and distributing to relevant staff etc.
    • Proper record keeping of physical and online administration department documentation and generating required reports. 
    • Raise purchase requisitions on behalf of the department and generate weekly reports.
    • Assist in managing office supplies, inventory, and issuance of supplies to staff. 
    • Ensure cleanliness and orderliness at the reception area while abiding to the policies and regulations of the organization.
    • Any other duties as may be assigned by management.
    • Handling Administrative matters including invoices, KRA,NSSF,NHIF

    Skills and Experience required

    • Degree in Business Administration or a related field
    • At least 2 years’ experience in a fast-paced work environment that showcased organization and keenness to detail.
    • Excellent Customer Service Skills.
    • IT savvy and proficient in Microsoft Office and calendar organization tools
    • Discreet individual, able to handle highly confidential and sensitive information
    • Effective communication skills, both written and verbal
    • High Expertise in Email and telephone communication.
    • Excellent organizational and coordination skills.
    • Strong sense of initiative
    • Excellent interpersonal skills

    Method of Application

    If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Customer Care Support – IT) to jobs@corporatestaffing.co.ke  before 24th March 2023.

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