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  • Posted: Mar 15, 2023
    Deadline: Mar 24, 2023
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.
    Read more about this company

     

    Customer Care Support

    Role & Responsibilities

    • Manage the reception area including responding to enquiries and receiving visitors in a professional way.
    • Coordinate and schedule appointments and meetings.
    • Handling Time Attendance and HR Contracts.
    • Receive and direct all incoming calls at the reception while taking messages where necessary and relaying them to the appropriate staff according to office procedures.
    • Prepare invitations, programs and other relevant documentation for events and coordinating distribution of office parcels and mail ensuring proper sorting of both incoming and outgoing deliveries within stipulated timelines. 
    • Provide administrative and clerical support, including coordinating incoming meeting and appointment requests for staff/faculty, boardroom bookings, preparation of correspondence, memoranda, taking minutes and distributing to relevant staff etc.
    • Proper record keeping of physical and online administration department documentation and generating required reports. 
    • Raise purchase requisitions on behalf of the department and generate weekly reports.
    • Assist in managing office supplies, inventory, and issuance of supplies to staff. 
    • Ensure cleanliness and orderliness at the reception area while abiding to the policies and regulations of the organization.
    • Any other duties as may be assigned by management.
    • Handling Administrative matters including invoices, KRA,NSSF,NHIF

    Skills and Experience required

    • Degree in Business Administration or a related field
    • At least 2 years’ experience in a fast-paced work environment that showcased organization and keenness to detail.
    • Excellent Customer Service Skills.
    • IT savvy and proficient in Microsoft Office and calendar organization tools
    • Discreet individual, able to handle highly confidential and sensitive information
    • Effective communication skills, both written and verbal
    • High Expertise in Email and telephone communication.
    • Excellent organizational and coordination skills.
    • Strong sense of initiative
    • Excellent interpersonal skills

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    Service Officer

    Key Responsibilities:

    • Support for their service job, for example, training support, data analysis, customer follow-up, etc. 
    • Technical skill training instructor to customer. 
    • Support physical installation of the company’s products to a commercial vehicle. 
    • Insure that the Complaint, Cause and Correction of each problem are noted in the work order.
    • Inspect quality of work performed as required, prior to delivery to customer if needed.
    • Track and maintain service program compliance within GM
    • Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
    • Provide concierge support for all inquiries, whether phone or in person, to assure the customer does not get mishandled.
    • Seek assistance on any assigned tasks with which you are not familiar, retain the techniques, and complete the task to standard independently when assigned the task again.
    • Other duties as assigned.

    Skills and Qualifications

    • Bachelor’s Degree in Mechanical or Electrical Engineer.
    • Work experience is not Mandatory (New graduates will be welcome) however, Engineer job experiences would be preferred in case one is  not a new graduate
    • Must have a valid Driver’s License.
    • Must be fluent in English (Read, Write, Speak)
    • Should have Knowledge related to Mechanical or Electrical engineering and possess Automobile engineering basic skills.
    • Should possess a Strong skill in Microsoft Office Excel, Word, PowerPoint, especially Excel.
    • Should be able to communicate with customers and group companies.

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    HR & Admin Officer – Dairy

    Key Responsibilities

    • Staff recruitment which involves developing clear job descriptions and person specifications, preparing job adverts, checking and reviewing applications received, shortlisting, interviewing, and selecting candidates
    • Enhancing and Implementing Human Resource Policies and Code of Conduct detailing working environment procedures, performance management, disciplinary procedures, and leaves and absence management.
    • Analyzing training needs in conjunction with departmental heads, planning and sometimes delivering training – including inductions for new staff and support of current and future business needs through development, engagement, motivation and preservation of human capital
    • Advising the management on staff pay and other remuneration issues, including promotion and employee benefits, based on regular performance appraisals in relation to the Employment Act.
    • Nurture a positive working environment/culture and ensure teamwork spirit is upheld at all times
    • Prepare monthly payroll and maintain staff pay plan and benefits program
    • Ensure legal compliance throughout Human Resource Management
    • Ensure that all labor-related court cases that exist and any that may arise in the future are adequately attended to conclusively without delays, by liaising with the Manager, Board, and the Society’s Legal advisor to finality.
    • Ensure staff welfare is adequately addressed by all stakeholders
    • Dealing with grievances and implementing disciplinary procedures in accordance with the law and the organization’s rules and regulations.
    • In consultation with departmental heads and the Management Board, establish and communicate regular emerging HR issues and methodologies of how to address them.
    • Maintaining all staff files/ Bio data and regularly updating them, ensuring the files are secure at all times and secrecy of staff information is to be upheld at all times unless necessary disclosure is required by the Board or a court of Law.

    Key Qualifications

    • Bachelor’s Degree in Human Resource Management
    • CHRP or Diploma in HRM is an added advantage
    • With at least 3-5 years of experience
    • Member of IHRM.
    • Knowledge and thorough understanding of the Employment Act.
    • Experience working with skilled and unskilled labor.
    • Ability to balance multiple tasks while working under tight deadlines with close attention to detail.
    • Must be flexible and a team player.
    • Grievance handling and ability to deal with difficult situations.
    • Excellent written and verbal communication skills.
    • Effective presentation skills and a strong sense of integrity and discretion.
    • Excellent communication and customer service skills.
    • Must be presentable and well-groomed.

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    Technical Support Engineer

    Responsibilities

    • Build customer relationships and increase customer satisfaction
    • Prospect activities and proactively collect the necessary market information and feedback to obtain a competitive advantage
    • Provide technical support to customers, and site visits/inspection when necessary.
    • Provide on-site commission when necessary and UAT.
    • Prepare quotations, configurations and calculations of orders and projects
    • Organize and participate to exhibitions, seminars, and meetings
    • Prepare products technical presentations and Trainings.
    • Deliver weekly and monthly reports.
    • Diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.

    Education and Skills

    • A Bachelor’s degree in IT.
    • Ideally the successful candidate will have proven experience in the industry with technical knowledge of how systems work.
    • Fluency in English.
    • Effective communication and business acumen
    • Customer-focused with the proven ability to collaborate across diverse markets and forge relationships.

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    Corporate & Commercial Associate / Advocate

    Key Responsibilities

    • Involvement in all aspects of mergers and acquisitions (“M&A”), joint venture and private equity transactions, such as:
      • conducting legal due diligence investigations and preparing due diligence reports, in this regard, particular emphasis will be placed on your ability to identify legal and commercial risks.
      • forming new business entities and structuring businesses and their corporate affairs.
      • drafting/negotiating/reviewing of a host of transaction documents (including term sheets, subscription agreements, sale of shares agreements, shareholder agreements, distribution agreements, supply agreements and sale of business agreements).
      • managing workstreams and various teams on transactions and facilitating the closing and implementation procedures.
    • Advising on various aspects of applicable legislation in an M&A context, including, but not limited to, the Companies Act, 2015.
    • Drafting/negotiating/reviewing of constitutional documents, memoranda of incorporation, shareholders agreements and general company secretarial attendances (for instance, the preparation of notices and minutes of meetings and company board and shareholder resolutions).
    • Drafting/review of an assortment of commercial contracts (for example, non-disclosure agreements, service level agreements and lease agreements) and providing legal advice thereon.
    • Research and furnishing legal opinions and advice on a wide range of legal issues (first-hand experience with the energy and infrastructure sector is preferable).
    • Knowledge of Tax law and understanding of Competition and Employment law.
    • Delegating to, mentoring, training and working with junior professionals within and outside of the Corporate & Commercial Department.
    • managing various team members (including senior lawyers within and outside of the Corporate & Commercial Department) in M&A transactions.
    • Assisting with the day-to-day practice management, by;
      • preparing and settling invoices
      • engaging with clients regarding invoices

    Skills & Qualifications

    • University Law degree;
    • Admission as an Advocate in the High Court of Kenya with a current Practicing Certificate.
    • 3-6 years’ experience post admission in a general corporate commercial law firm practice.
    • Mergers and acquisitions (“M&A”), joint venture and private equity transactions.
    • Ability to administer and execute instructions, from receipt to conclusion, with minimal professional supervision.
    • Strong organizational skills, meticulousness, and high attention to detail.
    • Ability to prioritize and coordinate work to meet deadlines in a highly pressurized environment.
    • Be a team player, who takes his/her clients and work seriously.
    • Be able to engage with often difficult and demanding clients who will interrogate your reasoning and require you to justify your legal arguments and commercial input.
    • Show interest and an appreciation of what is happening around you and have an interest in business, i.e. understand that political and economic events may have an impact on your clients and your practice.
    • Ability to take initiative and assume responsibility for monitoring the expeditious progress of transactions.

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    Tech Sales Manager

    Key Responsibilities:

    • Meet and exceed your set revenue and product target by developing relationships with targeted customers.
    • Engage with clients at a senior, decision-making level to understand their business needs, leverage our Solutions to meet the customer’s business needs, and grow relationships with a longer-term focus.
    • Create a long-term and short-term strategy as HOD in the conveyance of how you can show the capability to meet and exceed set targets.
    • Create and manage sales pipeline and achieve pipeline conversion to sales targets.
    • Ability to review self-sales closure ratio and continuously push to reduce it.
    • Developing and managing targeted marketing activities with our Sales PR department.
    • Attend all training on existing or new services offered by the organization.
    • Know and adhere to all the setout sales processes and use the systems relevant to the processes (Odoo).
    • Gather market intelligence and share with it the team on a daily/weekly basis.
    • Ensure smooth implementation of strategic partnership & distribution of partner products.
    • Work with the commercial Manager to ensure product diversification initiatives and launch new products in liaison with other departments to meet market demand.
    • Ensure high-level company visibility in the market based on territory demarcation.
    • Work hand in hand with the team in analyzing potential areas of growth and where we can groom.
    • Any other duties and responsibilities as the company see fit.

    Skills and Qualifications

    • Bachelor’s degree in a Sales and/or Marketing related field.
    • Chartered Institute of Marketing (CIM) qualifications or its equivalent.
    • 6 years relevant working experience in sales & marketing management three of which should be at a senior level preferably in an ICT environment.
    • Proven experience in ICT-related is an added advantage. (Exam MS-900: Microsoft 365 Fundamentals, Sophos Sales, Bitdefender Sales, Parallels RAS Sales, and Managed IT Sales)
    • Proven Tech Solution Selling or Consultative sales skills with high levels of data documentation.
    • Experience in business development and proven client relationship acquisition.
    • Excellent presentation skills.
    • Proven over-achievement of sales targets.
    • A quick learner of new systems and IT solutions.
    • Excellent communication skills.
    • Work independently and Capable of managing a team.
    • Attention to detail.
    • Efficient written and oral communication skills.
    • Driven by professional success.

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    Senior Business Development

    Our client in the IT industry is looking to hire a Business Development Officer tasked with bringing in new business as well as maintaining the existing clients.

    • Contacting potential clients to establish rapport and arrange meetings.
    • Planning and overseeing new marketing initiatives.
    • Researching organizations and individuals to find new opportunities.
    • Increasing the value of current customers while attracting new ones.
    • Finding and developing new markets and improving sales.
    • Attending conferences, meetings, and industry events.
    • Developing quotes and proposals for clients.
    • Developing goals for the development team and business growth and ensuring they are met.
    • Training personnel and helping team members develop their skills.

    Requirements:

    • Bachelor’s degree in IT, business, marketing or a related field.
    • Experience in Sales, Marketing or related field for B2B.
    • Strong communication skills and IT fluency.
    • Ability to manage complex projects and multi-task.
    • Excellent organizational skills.
    • Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
    • Proficient in Word, Excel, Outlook, and PowerPoint.
    • Comfortable using a computer for various tasks.

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    Full Stack Software Developer

    Key Responsibilities

    • Work with development teams and product managers to ideate software solutions.
    • Design client-side and server-side architecture.
    • Build the front-end of applications through appealing visual design.
    • Develop and manage well-functioning databases and applications.
    • Write effective APIs.
    • Test software to ensure responsiveness and efficiency.
    • Troubleshoot, debug and upgrade software.
    • Create security and data protection settings.
    • Build features and applications with a mobile responsive design.
    • Write technical documentation.
    • Work with data scientists and analysts to improve the software.

    Key Qualifications

    • Degree in Computer Science, Statistics or a relevant field
    • Minimum of 5 years proven experience as a Full Stack Engineer or similar role
    • Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery, Razor Pages)
    • Knowledge of multiple back-end languages (especially C#) and JavaScript frameworks (e.g. Angular, React, Node.js)
    • Experience developing desktop and mobile applications
    • Familiarity with common stacks
    • Familiarity with databases (e.g. MS SQL Server, MySQL, MongoDB), web servers (e.g. IIS, Apache) and UI/UX design
    • Familiarity with distributed application frameworks (e.g. MassTransit)
    • Familiarity with DevOps practices (e.g. version control, CICD)
    • Excellent communication and teamwork skills
    • Great attention to detail
    • Organizational skills
    • An analytical mind

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    Office Administrator

    Our client is an IT services provider and they seek to hire a passionate, efficient Office Administrator who will offer additional support in helpdesk management and preparation of tenders.

    • Ensure that the tender documents are completed and accurate
    • Compilation of tender documents i.e., the ability to draft plans, policies, and procedures and ensure that all mandatory documents are updated.
    • Attend tender briefing meetings.
    • Maintain accurate records and electronic copies of completed documents.
    • Ability to process quotations, and tender extensions.
    • Searching for relevant tenders on various platforms.
    • Coordination, compilation, and completion of tender documents.
    • Ensure the bid process is followed.
    • Coordinate collection of tender documents and ensure submissions are made on time.
    • Follow up on tenders submitted and maintain a database.
    • Update all spreadsheets, databases, and records.
    • Organize and schedule meetings.
    • Develop/maintain a filing system.
    • Responding to emails.

    Qualifications and Skills

    • Bachelor’s Degree in a Business-related field.
    • Proven work experience in Tender Management.
    • Minimum of 3-4 years of experience in a similar position.
    • Proficiency in Microsoft Office Suite.
    • Hands-on experience with office equipment (e.g. Scanners and printers).
    • Professional attitude and appearance.
    • Solid written and verbal communication skills
    • Ability to be resourceful and proactive when issues arise.
    • Excellent organizational skills.
    • Multitasking and time-management skills, with the ability to prioritize tasks.
    • Customer service attitude.

    Method of Application

    If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Customer Care Support – IT) to jobs@corporatestaffing.co.ke  before 24th March 2023.

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